The ongoing class-action lawsuit between select smartphone owners and LG has at last drawn to a close, with the firm being forced to offer affected device owners (who participated in the suit) either $425 in cash or $700 towards a future LG handset.
The trail was brought about by a number of LG-made G4, G5, Nexus 5X, V10 and V20 owners who experienced a frustrating issue that resulted in their handset being rendered inoperable after falling into a never-ending reboot cycle, later found to the result of a manufacturing defect.
Class members seeking compensation will be contacted by the firm representing the class-action suit over the next few days. They will then have up until February 12 to file a claim, specifying whether they’d like either a partial cash refund ($425) or $700 towards a future LG smartphone.
Related: LG V30
Here’s the bad news: The ruling is only good for those who participated in the lawsuit, so customers with an affected smartphone who didn’t rush to seek legal advice as soon as word of the suit broke won’t be eligible for the settlement, leaving them hundreds of dollars out of pocket.
Calling those affected by the bootloop debacle! Can you see yourself picking up another LG smartphone – or product, for that matter – anytime soon? Be sure to let us know over on either Facebook or Twitter @TrustedReviews.
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Editorial independence
Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.
Professional conduct
We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.
