UPDATE: Really, YouTube? REALLY? The service appears to be down again, and it’s at the worst possible time. YouTube TV is malfunctioning during the England vs Croatia World Cup semi-final, with users unable to access live streams.
YouTube TV has apologised for the issue in a tweet at half-time during the crucial semi-final in Moscow. In a tweet the service admitted the ‘timing is horrible’ but it is working on a solution.
If you’re struggling to watch the game, you can access the stream via the Fox Sports Go app, which you can log-in to using your YouTube TV sign-in details.
Hey everyone — sincere apologies for streaming issues with YouTube TV. The timing is horrible but we're working to be up and running again ASAP!
— YouTube TV (@YouTubeTV) July 11, 2018
UPDATE 2: YouTube eventually got the surface back up and running for the start of extra-time in the England vs Croatia game. Thanks for nothing, guys.
And we're back! Enjoy the rest of #ENGCRO by going to https://t.co/DYqXd9XXAr.
We are so sorry about the service interruption and we understand your frustration. If you continue to experience issues let @TeamYouTube know.
— YouTube TV (@YouTubeTV) July 11, 2018
Original story continues below…
Streaming live TV is an amazing, convenient, money-saving alternative to cable and satellite… until its not.
Google-powered YouTube TV is experiencing a major outage on Friday afternoon as viewers around the US tune in to find error messages instead of their favourite shows.
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The Big G has confirmed it is working on a solution for the “service interruption” but hasn’t fully acknowledged what’s causing the problem. In a later tweet the company said a login issue is affecting access, but that’s as specific as it gets.
We're currently experiencing a service interruption with @YouTubeTV and working to fix it! Apologies if you're unable to access or login, we'll send another update as soon as this is resolved.
— Team YouTube (@TeamYouTube) June 29, 2018
I’m a YouTube TV subscriber and can confirm the outage. When attempting to access content through the app the error message reads “Let’s try that again” followed by “Something went wrong. Tap to retry.”
Hi Scott, apologies for the delayed response and thanks for letting us know. We're aware of a known login issue affecting access and our team is working on it. We'll reach back out as soon as it's fixed!
— Team YouTube (@TeamYouTube) June 29, 2018
Hey, at least we’re not missing any World Cup games today, fellow subscribers. But if this outage lasts into tomorrow morning a tsunami of tantrums will be heading Google’s way.
To be honest, it hadn’t been a great week for Google anyway. The company had to email all Chromecast and Google Home owners to apologise for a lengthy outage earlier this week.
Google says a glitch in the back-end systems (which sounds like what happens after a particular vociferous curry) stopped Google Home devices working and undermined Chromecast users’ ability to stream content to a second screen.
In the email the firm said: “You may have noticed a problem with your Google Home yesterday morning. We found a glitch with one of our backend systems and spent the day working hard to get everyone back up and running. It’s frustrating when technology doesn’t work the way it should, especially when you’re depending on it. We’re sorry that this happened.”
“There’s a fix rolling out to all Google Home devices now. If you’re still having trouble, let us know…”
Have problems with live TV streaming forced you to miss an important telly event? Has it left you scarpering for the nearest broadcast option? Let us know @TrustedReviews on Twitter.
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Editorial independence
Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.
Professional conduct
We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.
