large image

Trusted Reviews is supported by its audience. If you purchase through links on our site, we may earn a commission. Learn more.

iPhone X: Face ID tech still ‘imperfect’ as release date draws nearer

We’re just three weeks from the iPhone X going on sale, but according to reports on Thursday, Apple is yet to perfect one of its headline features.

A tech executive speaking to Nikkei says Apple is experiencing a production delay pertaining to the TrueDepth camera system that powers Face ID.

According to the report, the phone’s manufacturers are “struggling to perfect 3D sensors and, in particular, dot projectors” that will power the facial-recognition feature.

These production issues first came to light in late September, but fresh reports suggest pre-order supplies could be more sparse than originally thought.

Related: What is Face ID?

Face ID

Analysts still maintain that the mass-production date for the handset is mid-October, meaning Apple has very little time to iron out any issues if it wants to meet the demand for the £1,000 handset.

The company hasn’t altered the November 3 release date for the device, so it would appear everything is still in hand at the time of writing.

However, one analyst is dropping his forecast for iPhone X units from 40 million to 36 million as a result of the reported issues.

Biggest change

Pre-orders for the iPhone X begin on October 27.

Given the tepid response for the iPhone 8 and 8 Plus phones, it appears Apple’s most loyal fans are holding out for the tenth anniversary edition.

As well as the Face ID tool, the phone will feature an almost edge-to-edge OLED display, which sacrifices the Home button to create the biggest design change in iPhone history.

A swipe up from the bottom of the screen will take users back to the homescreen from anywhere.

Will you be rushing to pre-order the iPhone X in a couple of weeks? Or will you be waiting to see if Face ID works as advertised? Drop us a line @TrustedReviews on Twitter.

Why trust our journalism?

Founded in 2004, Trusted Reviews exists to give our readers thorough, unbiased and independent advice on what to buy.

Today, we have millions of users a month from around the world, and assess more than 1,000 products a year.

author icon

Editorial independence

Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.

author icon

Professional conduct

We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.