large image

Trusted Reviews is supported by its audience. If you purchase through links on our site, we may earn a commission. Learn more.

iPhone X suffering from crackling speakers at high volume, customers say

Apple can’t seem to catch a break: a number of iPhone X owners have taken to Reddit to complain that their handset’s earpiece speaker is crackling at high volume, rendering sound inaudible.

It’s unclear whether the Cupertino company is aware – or has pinpointed the cause – of the issue, but it’s certainly looking like it’s software-related, as most customers continued to report it after being issued a replacement unit.

The iPhone X isn’t the only iPhone to have suffered from a frustrating bug, though.

Last month, Apple issued an update for the iPhone 8 and iPhone 8 Plus to patch a near-identical glitch that resulted in a crackling sound occurring during telephone calls – and we still don’t know what caused the problem.

Related: iPhone X hands-on

More recently, however, the firm was forced to retreat to the drawing board with its tail between its legs, while it figured out a solution for a nasty bug that prevented iOS 11 users from typing ‘I’ as a word, without autocorrect taking over.

We’ve reached out to Apple for comment and will update this post if/when we hear back. In the meantime, we’d recommend using the EarPods, which came bundled with your iPhone X, when placing a call if the earpiece audio isn’t clear enough.

Have you experienced the earpiece bug on your iPhone X? Have you noticed any other strange glitches, like ‘coldgate‘? Be sure to let us know over on Facebook or Twitter @TrustedReviews.

Why trust our journalism?

Founded in 2004, Trusted Reviews exists to give our readers thorough, unbiased and independent advice on what to buy.

Today, we have millions of users a month from around the world, and assess more than 1,000 products a year.

author icon

Editorial independence

Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.

author icon

Professional conduct

We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.