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iPhone 7 handsets are arriving linked to the wrong Apple ID

Some brand new iPhone 7 handsets are arriving with customers linked to an Apple ID email address other than their own.

The Activation Lock issue is reportedly affecting new iPhone 7 and iPhone 7 Plus handsets powered on by users for the first time.

However, according to MacRumors and users on Twitter last year’s iPhone 6S/6S Plus range is also succumbing when some owners restore to factory settings.

Related: Google Pixel vs iPhone 7

Another user claimed his iPhone 6s suddenly defaulted to an Activation Lock after setting up a new iPhone 7.

The problem is pretty handicapping, given those people receiving the affected phones are unable to set complete the set-up process.

It is interesting this story is only just gaining traction this week, with Twitter reports dating back to mid-September when the iPhone 7 went on sale.



Users have been able to resolve the issue by calling Apple’s customer support or by visiting a Genius Bar at an Apple Store.

Apple is yet to comment on the reports.

Head-to-Head: iPhone 7 vs waiting for an iPhone 8

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