Some brand new iPhone 7 handsets are arriving with customers linked to an Apple ID email address other than their own.
The Activation Lock issue is reportedly affecting new iPhone 7 and iPhone 7 Plus handsets powered on by users for the first time.
However, according to MacRumors and users on Twitter last year’s iPhone 6S/6S Plus range is also succumbing when some owners restore to factory settings.
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Another user claimed his iPhone 6s suddenly defaulted to an Activation Lock after setting up a new iPhone 7.
The problem is pretty handicapping, given those people receiving the affected phones are unable to set complete the set-up process.
It is interesting this story is only just gaining traction this week, with Twitter reports dating back to mid-September when the iPhone 7 went on sale.
https://twitter.com/statuses/781923540245372933
https://twitter.com/statuses/778804203665825792
Users have been able to resolve the issue by calling Apple’s customer support or by visiting a Genius Bar at an Apple Store.
Apple is yet to comment on the reports.
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Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.
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We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.