Samsung’s investigation into the Galaxy Note 7 battery issues that caused a disastrous recall will reveal multiple issues, according to the Wall Street Journal.
Samsung has arranged a press conference for January 23 where it will explain conclusions found by “several months of comprehensive investigations.”
However, the WSJ claims to have obtained the report and has dumped the findings before Samsung has a chance.
The report claimed the initial batch the batteries were “irregularly sized,” which caused some of them to overheat and catch fire.
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That, of course, would explain by why the switch in batteries failed to halt the problem and why Samsung ended up having to fully recall the handset.
At its press conference on Monday, Samsung plans to relay the “new measures” it has put in place to ensure there’ll be no repeat performance when the Galaxy S8 or Note 8 rolls around.
The company will be desperately hoping its announcement can regain the trust of consumers.
The event will be live streamed at 1am GMT on Monday.
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Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.
Professional conduct
We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.
