Samsung’s Galaxy Note 7 recall has left us all a little confused. We know some of the phones explode, but why?
A new report reveals what really went wrong with the Galaxy Note 7 battery, finally explaining why user’s handsets have been spontaneously combusting. Bloomberg has obtained a previously unseen report written by Samsung that was submitted to South Korea’s technology standards agency on September 2, which details the issues with the Galaxy Note 7.
According to the report, Samsung’s “initial conclusion” is that an error in manufacturing put pressure on the plates within the battery cells. This pressure brought the positive and negative poles of the battery into contact, which triggered excessive heat. The build-up of heat then led to fires and, occasionally, explosions. However, Samsung did add that it needed to examine the phones in more detail to determine “the exact cause” of the problem for certain.
Samsung initiated a global recall of the new phone on September 2, the same day as this report was submitted. But Samsung has yet to publicly confirm the exact issues in the Galaxy Note 7 battery. The recall was launched after 35 separate incidents of Note 7 handsets overheating were logged with the company, 17 of which were on Samsung’s South Korean home turf.
According to a Bloomberg source, Samsung’s own battery division – Samsung SDI Co. – was the main battery supplier for the Galaxy Note 7. Thanks to the ongoing fiasco, Samsung’s stock market value fell by an incredible $22 billion in just two days. Around 2.5 million phones are estimated to have been shipped to customers and carriers before the recall was announced.
If you’re still keen to bag a Note 7 despite its fiery reputation, you’ll be able to pick up the first batch of phones with new batteries from September 19.
Related: Samsung Galaxy S8 release date
Watch: Samsung Galaxy Note 7 review
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Editorial independence
Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.
Professional conduct
We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.
