Not too bad an apology for the recent downtime.
Apparently those of you trying to play online using Microsoft’s Xbox Live service had some problems over the Christmas period. Personally I was too busy enjoying Ratchet and Clank and Drake’s Fortune to notice (and I don’t own an Xbox 360) but some people are still suffering from connection problems even now, despite Microsoft apparently working tirelessly to find a fix. The good news is, apologies are forthcoming and for once they aren’t just verbal.
No indeed, a statement from Larry Hryb on his blog we are informed that compensation will come in the form of a free Xbox Live Arcade game; the full statement is as follows:
“ Dear Xbox LIVE Members:
During this past holiday season you helped us break a number of Xbox LIVE records. This included our largest sign-up of new members to Xbox LIVE in our 5 year history and just yesterday you broke the record for the single biggest day of concurrent members ever on the service.
As a result of this massive increase in usage we know that some of you experienced intermittent Xbox LIVE issues over the holiday break. While the service was not completely offline at any given time, we are disappointed in our performance. I would like to take this moment to thank you each and every one of you for your patience and understanding as our team has worked around the clock to return the service to a stable state.
At the same time we would like to offer a token of our appreciation to all of you in celebration of record success for the service. And as a thank you for your loyalty during this holiday period, we will be offering all of our Xbox LIVE members around the world access to a full Xbox LIVE Arcade game that will be available to download free of charge. In the coming weeks we will be sharing the specific details of this offer with you.“
Pertinently the statement speaks of “a free game” as opposed to “a choice of free game” which leads me to believe that there will be at worst a single title up for grabs and at best a small selection to choose from. Still, getting something is always better than nothing – well, except stabbings, strangulation, STDs and such like.
Larry Hryb’s blog.