large image

Trusted Reviews is supported by its audience. If you purchase through links on our site, we may earn a commission. Learn more.

Facebook, WhatsApp and Instagram back online after lengthy outage

UPDATE 2: 4/10 11:55pm BST: After an outage lasting around 7 hours, Facebook and Facebook-owned services like WhatsApp, Messenger and Instagram are now coming back online.

In a statement posted to Twitter at 11:33pm on Monday evening, Facebook apologised for the outage.

The company wrote: “To the huge community of people and businesses around the world who depend on us: we’re sorry. We’ve been working hard to restore access to our apps and services and are happy to report they are coming back online now. Thank you for bearing with us.”

UPDATE 4/10 21:15pm BST: The serious outage involving all of the major Facebook-owned platforms has entered its fifth hour.

There has been no further communication from the social network, or its WhatsApp, Messenger or Instagram offshoots, since the initial admission the platforms were experiencing issues earlier this evening.

While there are various theories on what may have happened circulating on Twitter – from a DNS issue, to Facebook has been ‘deleted’ – there’s no official word or prognosis on when the services will be restored.

Trusted Reviews will continue to monitor this massive story as the evening continues.

Original report continues below…

Facebook, WhatsApp and Instagram appear are down on Monday and we’re not just talking about the company’s plummeting stock price either.

Facebook’s entire suite of apps, including Messenger and the Oculus app are suffering major outages as we head into Monday evening.

We began noticing the problems at about 5pm UK time and haven’t been able to access any of the Facebook suite of apps or websites since.

The Down Detector website has WhatsApp peaking at around 75,000 outage reports just after 5pm. Although the number of reported issues appears to be decreasing at this time, none of the apps are yet accessible.

Facebook has acknowledged some of the problems on the individual services’ Twitter accounts and says it is working to get them back up and running.

Facebook’s main communications bod Andy Stone also gave us an update on Twitter. He wrote: “We’re aware that some people are having trouble accessing our apps and products. We’re working to get things back to normal as quickly as possible, and we apologise for any inconvenience.”

The outage comes after a damaging 24 hours for Facebook, following the appearance of a whistleblower on the US news magazine show 60 minutes on Sunday evening.

This is a developing story…

Why trust our journalism?

Founded in 2004, Trusted Reviews exists to give our readers thorough, unbiased and independent advice on what to buy.

Today, we have millions of users a month from around the world, and assess more than 1,000 products a year.

author icon

Editorial independence

Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.

author icon

Professional conduct

We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.