Trusted Reviews is supported by its audience. If you purchase through links on our site, we may earn a commission. Learn more.

Characters are going missing in The Division’s new update

The Division’s 1.1 update is causing player characters to randomly disappear, making them completely unplayable.

Players first noticed the issue after installing update 1.1, which rolled out for PC and consoles earlier this week.

Ubisoft acknowledged the issue in a recent forum post, saying it “requires further investigation.”

Unfortunately for those affected by the issue, it “will not be fixed with this hotfix,” so you’ll have to play the waiting game for now.

Related: Dark Souls 3 Review  

Update 1.1 includes the following changes, as well as some tweaks to the newly introduced incursion activities:

  • Named enemies in Challenge mode will now only guarantee one High-End item like all the other named enemies

  • Incursion: Falcon Lost 

  • The APC will no longer take damage from players’ weapons

  • The APC’s Mortar weapon will now fire correctly

  • Several fixes to improve server stability

The issue will likely resolve itself soon enough, but it’s a nuisance for those looking forward to tackling the endgame raids, which debuted alongside the troublesome bug.

Have you experienced any problems in The Division? Let us know in the comments below.

Why trust our journalism?

Founded in 2003, Trusted Reviews exists to give our readers thorough, unbiased and independent advice on what to buy.

Today, we have millions of users a month from around the world, and assess more than 1,000 products a year.

author icon

Editorial independence

Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.

author icon

Professional conduct

We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.

Trusted Reviews Logo

Sign up to our newsletter

Get the best of Trusted Reviews delivered right to your inbox.

This is a test error message with some extra words