large image

Trusted Reviews is supported by its audience. If you purchase through links on our site, we may earn a commission. Learn more.

Bent iPhone 6 Plus: Apple says 9 people have complained

Apple has issued a statement aimed at dulling the furore surrounding the bendy iPhone 6 Plus debacle.

The official reaction comes as Apple’s design credentials have been called into question over the issue, with some users claiming the handset has bent out of shape from sitting in their front pockets.

Some of those users have speculated, with a 5.5-inch screen, the handset is too long and thin to withstand the pressure, although that perspective has been widely mocked and debunked by tech experts.

With reports suggesting the issue could be widespread and a design flaw for the iPhone 6 Plus, Apple’s says just 9 people have contacted the firm in relation to bent handsets, while millions have been sold in the last week.

The company said: “With normal use a bend in iPhone is extremely rare and through our first six days of sale, a total of nine customers have contacted Apple with a bent iPhone 6 Plus. As with any Apple product, if you have questions please contact Apple.”

The firm, which seems a little offended by it all, said the product underwent strenuous ‘sit tests’ and have exceeded all of its quality tests.

“Our iPhones are designed, engineered and manufactured to be both beautiful and sturdy,” the firm continued, claiming the phones “feature a precision engineered unibody enclosure constructed from machining a custom grade of 6000 series anodized aluminum, which is tempered for extra strength,” Apple added.

“They also feature stainless steel and titanium inserts to reinforce high stress locations and use the strongest glass in the smartphone industry. We chose these high-quality materials and construction very carefully for their strength and durability.

“We also perform rigorous tests throughout the entire development cycle including 3-point bending, pressure point cycling, sit, torsion, and user studies iPhone 6 and iPhone 6 Plus meet or exceed all of our high quality standards to endure everyday, real life use.”

Apple has suffered widespread mocking, even from the likes of BlackBerry, in a rough week for the company. Reports on Thursday claimed the $20 billion had been knocked off the company’s value following this and the iOS 8.0.1 cock up.

Read more:
BlackBerry Passport vs iPhone 6

Via: 9to5Mac

Why trust our journalism?

Founded in 2004, Trusted Reviews exists to give our readers thorough, unbiased and independent advice on what to buy.

Today, we have millions of users a month from around the world, and assess more than 1,000 products a year.

author icon

Editorial independence

Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.

author icon

Professional conduct

We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.