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Apple sued over iPhone and iPad storage lost to iOS 8

Apple has been hit with yet another lawsuit, this time from users miffed over the amount of advertised storage space taken up by the iOS 8 software.

The complaint, filed in California, claims iOS 8 occupies almost a quarter (23.1 per cent) of all storage on some Apple devices with less built-in space, such as the 8GB iPod touch models.

The writ also points out (via BBC) the process of updating from iOS 7 to iOS 8 can swallow up a fourth 1.3GB of storage on existing iPhones, iPods and iPad tablets.

Many iPhone users face the arduous and annoying task of deleting or backing up files from their phones in order to update to the newer versions of iOS on an annual basis.

The two complainants, who live in Miami, point out the space attributed to iOS 8 gives Apple users far less space than advertised to store their own photos, apps, music, books, videos and data.

The pair claim Apple uses this as a tactic in order to have users sign up for its iCloud storage platforms when they run out of room on their handsets.

“Apple’s misrepresentations and omissions are deceptive and misleading because they omit material facts that an average consumer would consider in deciding whether to purchase its products,” the lawsuit alleges.

“Rather ironically, Apple touts iOS 8 as ‘The biggest iOS release ever.’ Of course, Apple is not referring to the literal size of iOS 8, which appears to be entirely undisclosed in its voluminous marketing materials extolling the purported virtues of iOS 8.”

The suit also accuses Apple of “aggressively markets a monthly-fee-based storage system called iCloud” in order to fix the problem.

“Using these sharp business tactics, Defendant gives less storage
capacity than advertised only to offer to sell that capacity in a
desperate moment, e.g., when a consumer is trying to record or take
photos at a child or grandchild’s recital, basketball game or wedding.”

Read more: Apple iOS 8 tips, tricks and secrets

Apple has not commented on the lawsuit, which is seeking millions of dollars in damages for those customers affected by the issue.

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