A broken HomePod cable will cost £25 ($29) to repair, even if the customer has an active AppleCare+ subscription, according to an internal memo sent to all Apple Store employees ahead of the unit’s release on February 9.
9to5Mac, the outlet that retrieved the memo, revealed that Apple expects damaged cables to be a “rare instance,” but has a scheme in place to perform repairs – all damage to the undetachable power cord will cost £25 ($29) to set right.
Repair pricing on the Cupertino firm’s website states that all out out-of-warranty maintenance will run 80 percent of the cost of a HomePod (£319), so anything else will set you back £255. That can be comped by an AppleCare+ subscription, however.
Related: iPhone X
The HomePod is Apple’s answer to the Amazon Echo. It’s armed with Siri and touts a fantastic speaker configuration – “there’s surprising warmth and expansiveness to sound with bass being a highlight,” said our News and Features Editor James Laird.
We’re still working on our comprehensive review of the HomePod, but to get an understanding of what the unit’s like to use and how Siri copes in a household environment (spoiler: not great), be sure to check out our initial coverage.
Do you think repairs to the HomePod cable should be covered by an AppleCare? Let us know your thoughts over on Facebook or Twitter @TrustedReviews.
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Editorial independence
Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.
Professional conduct
We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.