Apple will give you £54 if you paid big for a battery replacement
After initially dropping the price of its battery replacement service, Apple is now offering a credit to any customers that paid for an out-of-warranty battery replacement at the original higher price.
The news comes after a scandal erupted over Apple “throttling” the performance of older iPhones with degraded battery capacity.
Apple initially argued that this was necessary to preserve the lifespan of older batteries, but later dropped the price of its battery replacement service from its original price of £79 to just £25 so that you can more cheaply restore your phone to its former glory.
This £54 refund effectively brings the original price down to the discounted price.
It also offered the ability to turn off battery-related performance throttling entirely in iOS 11.3, but warned that doing so may lead to your phone behaving erratically.
How to claim the battery replacement refund
The latest discount is one that you’ll have to manually claim if you paid for your battery replacement at its original full price, before Apple discounted the price of the service.
But unfortunately you’re only eligible for the discount if you had your battery replaced at an Apple Store, Apple Repair Centre or Apple Authorised Service Provider.
Yes, that means you won’t be eligible for a refund if you made use of a cheaper replacement service elsewhere.
It’s also only available to iPhone owners who paid for the discount in 2017, and covers the iPhone 6 and later devices (which should include the iPhone SE).
The good news is that Apple has said that it intends to contact eligible customers directly to offer the refund, but has said that you should make the first move if you don’t receive an email by August 2018. You’ll then have until the end of December 2018 to get in touch.
And no, you don’t qualify for the refund if you’ve had your battery replaced for free under warranty. Cheeky.
Have you had the battery in your iPhone replaced over the scandal? Let us know @TrustedReviews.
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Editorial independence
Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.
Professional conduct
We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.
