Hoverboards might be one of the most coveted gadgets this Christmas, but they’re also the most controversial.
Amazon is now telling customers to throw away their hoverboards and request a refund.
The online retail giant is e-mailing select customers who purchased hoverboards from its own store.
The e-mails are only being sent to customers who bought a hoverboard with what Amazon describes as a “non-compliant” UK plug.
Amazon even describes the gadgets as “unsafe”, and suggests disposing of them in official Recycling Electrical or Electronic Equipment centres.
The retailer provided TrustedReviews with a copy of the e-mail in question:
Amazon also sent a second e-mail to customers detailing information and safety tips regarding lithium-ion batteries.
The company says it did this as a “precaution” after UK Trading Standards “raised concerns about the safety” of certain hoverboards.
Earlier this week, it emerged that Amazon was removing select hoverboards from its online store.
A number of hoverboards, including some market-leading devices, were forcibly jettisoned from the shopping site.
Hoverboards have been surrounded by controversy in recent times, leading back to a UK ban on riding such self-balancing scooters in public.
Related: Hoverboard buying guide
There have also been reports of exploding hoverboards, due to questionable build quality.
Earlier this month, UK customs seized around 15,000 of these ill-manufactured boards.
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