large image

Trusted Reviews is supported by its audience. If you purchase through links on our site, we may earn a commission. Learn more.

Amazon AppStore fundamentally broken on Android 12

Reports suggest that Amazon AppStore isn’t playing nicely with Android 12 more than a month on from its initial release.

You might think that the maker of one of the most popular third party app stores on the internet – and a fully resourced internet giant at that – would ensure that their product was fully compatible with the world’s most popular operating system. But that doesn’t seem to be the case with Amazon AppStore.

According to reports from the Amazon Forum, Amazon AppStore isn’t working for some people following an update to Android 12.

More than a month after Google released its latest mobile OS to device manufacturers, Android 12 users are complaining that most if not all of the apps they’ve downloaded from the Amazon AppStore are non-functional. Some have reported that their app library is failing to even show up on the Amazon AppStore

An Amazon staff member has acknowledged the issue in the forum, and has confirmed that the company’s technical team is “still working on the resolution”.

In addition, Amazon has taken to posting the following message in the app: “We’re excited about Android 12 too. Unfortunately we’re working through some issues. Thank you for your patience as we get your Appstore back.”

Again, Android 12 rolled out more than a month ago, so we’re not entirely sure that a company of Amazon’s size claiming to be “excited about Android 12” quite cuts the mustard here.

Another statement from Amazon said ““We are aware and working to resolve an issue impactingapp performance and launches for the small number of Amazon Appstore users that have upgraded to Android 12 on their mobile devices. This issue does not impact Amazon Fire Tablets or Fire TV devices.”

The Amazon AppStore is a commonly used alternative to the Google Play Store, particularly by Windows 11 users. It’s also the first port of call for many Huawei smartphone users in the West.

Why trust our journalism?

Founded in 2004, Trusted Reviews exists to give our readers thorough, unbiased and independent advice on what to buy.

Today, we have millions of users a month from around the world, and assess more than 1,000 products a year.

author icon

Editorial independence

Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.

author icon

Professional conduct

We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.