large image

Trusted Reviews is supported by its audience. If you purchase through links on our site, we may earn a commission. Learn more.

UPDATE: Amazon explains why Alexa has been terrifying customers with random fits of laughter

UPDATE: Amazon has explained why Alexa-powered speakers have been randomly bursting into laughter, to the shock of their owners.

“In rare circumstances, Alexa can mistakenly hear the phrase ‘Alexa, laugh’”, the company told TrustedReviews. To prevent anything similar from happening again in the future, Amazon is tweaking the laugh command.

“We are changing that phrase to be ‘Alexa, can you laugh?’ which is less likely to have false positives, and we are disabling the short utterance ‘Alexa, laugh’”, the company added. “We are also changing Alexa’s response from simply laughter to ‘Sure, I can laugh’ followed by laughter.”

Original story continues below…

Amazon Alexa-powered speakers have got a fit of the giggles and it’s freaking out users.

The Echo-maker has acknowledged the issue which sees Alexa emit random laughs unprovoked by users, or in response to unrelated commands to turn out the lights.

Among those affected by the strange issue is Twitter’s @CaptHandlebar who posted the video below. His JBL speaker let out the laugh while tethered to an Echo Dot.

In a terse statement, Amazon said: “We’re aware of this and working to fix it.”

It’s currently unclear what’s causing the unnerving issue, but it sure is giving some Echo users the creeps. Some, unsurprisingly, chose to simply unplug her as a result.

Related: Amazon Echo problems

Buzzfeed broke the news earlier this week after users took to social media to report the strange anomaly.

Is your Amazon Echo speaker giving you the creeps? Drop us a line @TrustedReviews on Twitter.

Why trust our journalism?

Founded in 2004, Trusted Reviews exists to give our readers thorough, unbiased and independent advice on what to buy.

Today, we have millions of users a month from around the world, and assess more than 1,000 products a year.

author icon

Editorial independence

Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.

author icon

Professional conduct

We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.