Adele tour customers given access to fans’ private information

Tickets for Adele’s tour are flying off the virtual shelves, but can purchase platforms handle the strain?

Apparently not – Adele fans buying tickets for the singer’s next tour were shown details of customers other than themselves, the BBC reports.

A number of customers have claimed to have seen credit card details and addresses for other users when making their purchases.

Two users tweeted their experience:

The tickets were being sold by live music company Songkick, which released the following statement:

“Due to extreme load experienced this morning, some of our customers were incorrectly able to preview limited account information belonging to other customers.”

It continued: “There’s no evidence that this included credit card numbers or passwords. We take the privacy of our users very seriously, and we’re looking further into the matter to ensure it doesn’t happen again.”

The affair is reminiscent of a recent gaffe that saw Marks & Spencer online customers catching a glimpse of the personal details of other users.

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Adele recently hit headlines after announcing that she would keep her long-awaited album ‘25’ off all streaming services.

As a result, Adele’s latest album is unavailable on market-leading platforms like Spotify and Apple Music.

However, it is possible to listen to ‘25’ on radio streaming service Pandora.

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