How to factory reset and restore an iPhone

To start the process, go into your Settings app.

Your Apple ID will show your photo and will sit at the top of the screen in Settings.

Make sure your iCloud Backup is turned on so you can backup your iPhone to the iCloud.

You can back up your iPhone using iCloud but you can also back up your iPhone to your Mac or PC if you want. Either method is fine, as long as you back up your device, otherwise you won’t be able to restore it.

Once your back up has been completed, either using iCloud or on your Mac or PC, you need to go back into your Settings to reset your iPhone.

Click on General within Settings.

You will need to scroll to the bottom of the General page to find the Restart button.

Choosing this option will sign you out of your Apple ID and remove all of the current data from your iPhone. The backup step from before is important, as after this step you won’t be able to access your current data on the model you’re reseting.

Click on the Continue button to confirm your choice. Make sure that you are happy with your backup beforehand.

After your iPhone is reset and all the data has been wiped, your iPhone appear with the initial title screen. Here, you must go through the initial steps of choosing a language, connecting to WiFi and setting up your Touch/Face ID as well as your Apple ID.

Once your Apps & Data screen comes up on your device, you will need to lick Restore from iCloud Backup. If you have backed up your device using your Mac or PC, please choose that option instead, just make sure that you don’t click the Don’t Transfer from Apps or Data choice, as that will start the regular set up process.

Sign into your Apple ID again, this will trigger the backup instantly. Wait for the process to finish, then all of your previous data should be back on your iPhone.