HTC Touch Pro2

Two questions
Why is the video review more negative than the printed review for this product? According to the latter the keyboard is brilliant and easier to type on than some netbooks. According to the former the keyboard has serious problems - such as poor layout - that make it difficult to use. n b egtter

[FOR MODERATOR: Please ignore previous 2 comments sent in error (I am typing on a netbook!). My comment follows:]
Two questions regarding this product:
1) Why is the video review so much more negative than the printed version. For example, the latter says the keyboard is brilliant and the typing experience is superior to some netbook keyboards, whilst the former sees the keyboard as having serious drawbacks - such as poor layout - which make it difficult to use.
2) Clearly this product is in competition with the Nokia N97, which is now on sale. When can we expect a review of the Nokia?

@benhar: With respect to my colleague, Gordon, to suggest this keyboard rivals a netbook is ridiculous. Even netbooks with particularly poor layouts can still be used like a conventional keyboard with two hands and multiple fingers. Inevitably this means it'll always be quicker than typing with two thumbs on a phone.

Personally I found the keyboard okay but not so good that I could touch type, which for me is the key reason for having a physical keyboard. If I'm having to look at every letter I type then I might as well use an onscreen keyboard and loose the bulk of the keyboard.

With regards the N97, we have now reviewed it and the keyboard is significantly worse.

I read a lot of reviews of this phone, but none really covered actually using the phone for real. Its looks, video playback capability, and the inevitable iPhone comparisons are all of little use to me if the phone is not actually capable of sending and receiving emails, making calls, and providing a decent web browsing interface. Unlike many who have reviewed this phone, I am new to smartphones. I have avoided them for a long time, as none have really matched up to my requirements. The Touch Pro2 appeared as though it might just be the phone for me. So I got one. I have been quite disappointed. My primary objections are the way Outlook Mobile deals with IMAP. Not everyone has access to Exchange server. Not everyone wants Exchange server. IMAP, while not perfect, is a good all-round email protocol, and can do what I want it to do: keep my email accounts synchronized between multiple clients, and allow almost instant 'push' style access to my almost 3,000 emails. It has taken me a week of messing around with the Touch Pro2 to get all my emails loaded. I downloaded a trial version of ProfiMail, and this performed the task in under 60 seconds. Outlook Mobile on the Touch Pro2 just kept crashing, hanging, and freezing. A simple send/receive takes well over 5 minutes. It's almost instant with ProfiMail. For the most part of the send/receive process, the phone appears to be doing very little. The CPU usage is low, and the network traffic stops for most of the time it is connected. I scanned the IMAP network packets, and, via telnet, performed exactly the same commands with no problem. I'm guessing that the majority of the time is taken up with the Outlook Mobile trying to index its existing emails, to work out what's new and what's deleted. Again, ProfiMail manages this almost instantly. If you want a phone capable of handling a reasonably large number of emails via IMAP, this is not the one. Unless you are prepared to pay extra for an email client that does not integrate with the calendar or contacts, and provides a completely different interface. I've done a full review of my experiences with the phone here: http://mikemanreviews.blogspot.com/