Microsoft Extends Xbox 360 Warranty to Cover E74 Error

Author Hugo Jobling
Published 15th Apr 2009
Microsoft Extends Xbox 360 Warranty to Cover E74 Error
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Microsoft has extended the three year extended warranty announced in July 2007 to cover red ring of death failures to also include consoles succumbing to the E74 error message which has recently been plaguing a number of Xbox 360 owners.


As per the RRoD, any Xbox 360 with "general hardware failures indicated by the E74 error message" will be covered by a three year warranty. According to the support page detailing the warranty extension, owners of newer consoles shouldn't need to worry as Microsoft has "already made improvements to the console that will reduce the likelihood of an occurrence of this issue."

As well as extending its warranty to cover impending E74 failures, Microsoft is promising to refund any customers who have already paid for out of warranty repairs, advising that: "Those customers should automatically receive the refund within 4-12 weeks, and no additional action by customers should be necessary."

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Latest 4 of 22 Comments

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comment hank said on 16th April 2009

@grouse
So grouse you have a broken/melted chocolate teapot and new chocolate teapot where is this chocolate teapot backup you are spouting on about? Your chocolate smells f... more

comment grouse said on 16th April 2009

My new chocolate teapot is the new xbox. and my backup one is the one i have with the e74 fault (about 18 months old) that i can now get repaired for free. 1 new chocolate teapot +... more

comment Joe said on 18th April 2009

Everyone saying they have a three year warranty on their 360... I feel sorry for you. It only covers RROD (and now E74) not any other problems(e.g. their disc scratching problems e... more

comment Kaden101 said on 23rd April 2009

I agree with Joe whole heartedly. Is there a subliminal brainwashing kit sold with every 360?, as the people who buy this poorly designed, obviously flawed unreliable piece of junk... more

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