1 of 27 pictures
Thanks so much for the photos. I ordered the Sony TX10 review for my DD's birthday. It will be here by Weds. The main problem I see is now I think my other DD will want one too (she's not wild about the one I got her last Christmas).
I bought this sony TX10 mainly because i wanted a camera that can withstand outside elements.
Advertising claims it is shock "proof" "up to 5ft" as Sony would want us to believe...unintentionally dropped mine to the streets only once, unknowingly when i stepped out of the car (so you can imagine that is only 1ft) and my TX10 already incurred small dents in various places, and the battery/memory card slide opener got dislocated.
Brought it to the official Sony service center as it was still under warranty, but was denied a replacement unit for reasons they say that shock proof it is depending on the surface it dropped into. WTF?! I sensibly told them the streets were smooth and not rocky, so the accidental drop from a height not so high should not cause any at all even small damages to a rugged camera, (if this happened to a competing Panasonic TS3 or Olympus Tough both would survive the fall completely undamaged) and so, my demands should be valid. I bought the Sony one thinking because of the good reputation Sony Corp. leaves to me, but now, I'm boycotting their products.
Buyer Beware... now the successor to it, the TX20, is now being advertised as shock-resistant and not proof anymore, most probably because Sony can't admit they themselves attempted to do a public deception by claiming their camera is shock "proof" AND "up to 5ft", which is entirely untrue at all.
Maybe by saying that it all depends on to the surface the TX10 fell into, they mean I should drop the camera to a pillow?! or some cushioned sofa?! and not while out of the house where it normally is used :|
Camera Buying Guide: All you need to know to pick the best camera
We reveal the winner of Best Digital Camera of 2016.
Which is the best DSLR camera on the market? We look at the top models available.
More Camera Round-ups
Sign up for the
TrustedReviews email newsletter
Get TrustedReviews' award-winning reviews, opinions and advice delivered to your inbox for free!
Plus get great deals and exclusive offers from Time Inc. (UK) Ltd and its partners.
Trusted Reviews is part of the Time Inc. (UK) Ltd Technology Network