Microsoft Announces 'Fix it' Solutions

Author Hugo Jobling
Published 6th Feb 2009
Microsoft Announces 'Fix it' Solutions
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For everything Microsoft does to frustrate me, I have to give the company credit that occasionally it does something smart. Microsoft 'Fix it' is under the later category and reading the press release was a real "why hasn't this been done before?" moment.


The premise is simple: Microsoft will be adding the Fix it button pictured above to various knowledge board articles, enabling users to download an executable file in order to solve common problems. I can't imagine I'm alone in considering that a real stroke of genius.

As well as appearing on Microsoft's website, these Fix it download will even show up in Windows Error Reporting solution pop-ups, which any Vista user should be familiar with by now. Seeing "click here to fix your problem" rather than "this problem is caused by Windows, please contact Microsoft to see if there is a solution" - with no clue as to the problem itself - will almost certainly result in a noticeable drop in the average blood pressure of Windows users globally.

Better still, users can submit requests for problems they wish to see 'Fix it' solutions for, if there isn't one already. Hopefully given enough time I'll never have to dive into the bloody registry ever again to, for example, make so simple a change as having Windows remember my customised folder views!

Before anyone asks: no, there is not a quick fix for "Windows Vista" which makes the OS good. I refuse to entertain such archaic jokes.

Link:
Microsoft 'Fix it'.

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comment basicasic said on 7th February 2009

They missed a marketing trick here if you ask me. It should be called "Bill'll Fix It".

And just imagine the comfort a logo of Bill's genial smi... more

comment smc8788 said on 7th February 2009

I'll believe it when I see it. Microsoft support leaves a lot to be desired so, although this is a good idea, I doubt in practise it will be the silver bullet to end all OS re... more

comment mjaffk said on 7th February 2009

Every time windows spits out such a message, neither me, nor adimin--noone but at least the author of the program failed can possibly fix anything--and it'd require him to tra... more

comment aaron88 said on 9th February 2009

@ haim - Because a lot of the time (not all the time) users or 3rd party software are the causes the problems.

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