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Sky Hub 2 (SR102) review

Gordon Kelly



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Sky Hub 2 (SR102)
  • Sky Hub 2 (SR102)
  • Sky Hub 2 (SR102)
  • Sky Hub 2 (SR102)
  • Sky Hub 2 (SR102)
  • Sky Hub 2 (SR102)
  • Sky Hub 2 (SR102)
  • Sky Hub 2 (SR102)
  • Sky Hub 2 (SR102)
  • Sky Hub 2 (SR102)


Our Score:



  • Smart, minimalist design
  • Reasonable built quality


  • Legacy WiFi experience
  • Still no Gigabit Ethernet ports
  • Still no USB ports
  • No IPv6 support

Key Features

  • 802.11n 2.4GHz Single band WiFi
  • Integrated ADSL2+ modem
  • 4x Fast Ethernet (10/100) ports
  • Sky HD box connection light
  • WPS, WPA/WPA2 security
  • Manufacturer: Sky
  • Review Price: £69.99

What is the Sky Hub 2?

The name is a giveaway, but the Sky Hub 2 (codename ‘SR102’) is the follow-up to Sky’s first self-branded router, the Sky Hub (SR101). The original Hub was a terrible disappointment with its smart design unable to mask dated wireless and wired technology. In fact we found its wireless performance so slow that a wired connection to the router was required to obtain the ‘up to’ 76Mbit speeds of its fastest broadband package.

Consequently, the pressure is on Sky this time around to show us it can make a router to compete with the cutting edge 802.11ac ISP-supplied routers like the BT Home Hub 5 and EE Bright Box 2. In fact, even a step up to dual-band 802.11n would be welcome, as provided by the Virgin new Super Hub nearly one year ago. But you’ve already checked the score above, haven’t you… so you know it isn't among the best routers around.

Video: How to improve your home's Wi-Fi network

Sky Hub 2: Design

Looking at the Hub 2, little has changed (which begins a recurring theme) but at least in terms of design that’s a good thing. The original Sky Hub is a nice looking device and that remains the case after Sky switched the colour of the SR102 to black. Of course black tends to make for a more noticeable product, but in still measuring 140.6 x 140 x 53mm the Hub 2 remains as pleasingly compact and it still integrates the PSU.

The Hub 2 facia hasn’t changed either and again it shows Power, Internet, WPS, Wireless and Sky HD status lights. The last of these indicates your Sky box connection to the Internet (something Sky insists upon these days) but it can’t tell the difference between just one or multiple Sky boxes installed in the home.

As for build quality, it is reasonable. The plastic construction feels a little flimsy in hand, but there are no creaks or squeaks and the vent at the top of the router allows it to run cool and quiet.

Sky Hub 2 5

Sky Hub 2: Features

Like the SR101, however, the problems occur beneath the surface but first the good news: the Hub 2 now features an integrated VDSL2 modem. This means it will be compatible with faster Sky fibre broadband speeds beyond 76Mbit as and when they are rolled out.

Cleverly, the Hub 2 can also pre-configure the Openreach VDSL network in your home when it is plugged in. This saves Sky broadband users the need for a trip from a BT Openreach engineer to switch you on at the nearest cabinet, as is the case with other ISPs. Admittedly this is just a one-off saving, but it is something we’d like to see from all ISP-supplied fibre broadband routers going forward.

Sadly, though, from here it is all downhill. Quite astonishingly the Hub 2 remains a single band 802.11n 2.4GHz router while virtually all rivals have moved onto faster dual band 2.4GHz and 5GHz 802.11n routers. Furthermore, the switch beyond that to 802.11ac routers has already been realised by BT and EE with other ISPs confirming they are ready to follow in their footsteps. Quite simply, Sky is miles off the pace here.

Sky Hub 2 3

It is equally distant when it comes to wired connectivity as the Hub 2 still has the same four Fast Ethernet (100Mbps) ports as the SR101. Again this compares badly with Virgin and BT, which equip their routers with four Gigabit Ethernet (1000Mbps) ports while EE throws in a mix of the two. For users looking for fast wired local network connection this will be an instant deal breaker.

The lack of any USB ports is another basic omission. This means users have no option to simply network a wired printer or external storage while IPv6 support (another staple of virtually any modern router) is lacking as well. The Hub 2 does get a few security basics right with WPS and WPA/WPA2 security aboard.

Interestingly, Sky seems to know the Hub 2 risks not cutting the mustard and it is supplied with a ‘Sky Wireless Booster’. This is a basic 802.11n 2.4GHz range extender that plugs into a wall socket and repeats the Hub 2’s single around the home. Sky states this is off the back of research that shows 37 per cent of all UK households have Wi-Fi blackspot areas, but we can’t help but think making a more modern, powerful router in the first place would’ve been better way to address this.


January 9, 2014, 10:25 am

How can Sky get away with their "offers unbeatable straight line WiFi range compared to the other three major ISPs’ routers" claim, when as you rightly pointed out, that it's quite impossible?
Is that not against some sort of advertising laws or something?

Tim Sutton

January 9, 2014, 11:08 am

Zing. And also, ouch.

Nice review Gordon, thanks.

Any chance of comparison graphs for the 3 distance speed measurements? The comparisons are perfectly clear from the text, but a pictorial graph of previous results from other products for comparison would be interesting.

Karl Buckland

January 9, 2014, 12:15 pm

Actually the wording here is quite devious, assuming I'm reading this right! Sky claim "unbeatable straight line WiFi range" not "unbeatable WiFi speed". Maybe their signal strength is slightly stronger than the others and that is why Sky is making this claim. From what I can see Gordon didn't test range? Although it does seem all the more strange that they would include a wireless booster if this is the case.

Either way it's still a crap router. I have the v1 and use another wireless hub instead of the v1's wireless so it's not too bad.


January 9, 2014, 1:40 pm

802.11n 2.4GHz Single band
(FAIL) just on its own

Gordon Kelly

January 9, 2014, 4:30 pm

Thanks and I'd like that too, but at the moment we can't so it remains long hand for now.

Gordon Kelly

January 9, 2014, 4:33 pm

Karl is right, it is in the ambiguity of the wording. I suspect Sky is saying 2.4GHz verses 2.4GHz (where it is decent, but not great) and in a straight line with line of sight it gets full bars, which is technically unbeatable...!

Of course that is not how it will be interpreted by the masses though.

NB I test the range up to 15m, at which point speeds where already failing badly.

Jon Spittle

January 10, 2014, 4:48 pm

I tried to get one of these to replace my SR101 as I find the signal very poor upstairs, my house is a 3 bed semi fairly new build, Sky wanted £70 for it and I almost bought it. Though after speaking to someone who knew what they were talking about who informed me that the SR101 and SR102 are exactly the same apart from the integrated VDSL2 modem, i decided against it.
I've now switched to BT Infinity 2 and just received the HH5 today looking forward to a much better performance in my house.

Sky really need to up their game with the equipment they provide, this is new but is outdated compared to what others provide.


January 14, 2014, 4:14 pm

I have one of these replacing my old generic router. It's currently giving me 1.4 (at best) mb/s and is the 2nd sky have sent me in a week. Waiting for a call back from sky within the next hour after spending another hour troubleshooting with a sky customer agent this morning. Avoid! They're talking about sending me a third - I don't want to go through it again or someone else to go through it(!)


January 15, 2014, 7:05 pm

Shame i didn't read this sooner... After my last router from sky died (sagemcom) they wanted £69 for this.. I agrued the point with them and finally agreed to take it at £39, on the back of the phone operators claims.. "Yes this is the best hub on the market at the moment, in fact, BT wanted to buy the design from us, but we decided to keep it as exclusively for SKY customers" no word of a lie...


February 5, 2014, 3:06 am

I currently have one and It is bad, giving me 37 ish on a line that is capable of 66 any alternatives?


February 9, 2014, 4:35 pm

"This saves Sky broadband users the need for a trip from a BT Openreach engineer to switch you on at the nearest cabinet, as is the case with other ISPs."

This isn't quite accurate, for new FTTC activations and Openreach engineer still has to visit the cabinet to enable FTTc. The difference is that the engineer doesn't need to visit the customer's property to install an Openreach modem.


February 23, 2014, 2:21 pm

Trusted Reviews....
You should add a Security Section to your Scores in detail. For this device ill give the security review for you.

Security (could be 6/10) but is in fact 0/10


June 26, 2014, 5:13 pm

Correction: your comment "any from our top 10 best routers would do" is incorrect. You need a router with a VDSL2 modem in it which your #1 router doesn't. This could result in a consumer buying an unsuitable replacement.


July 18, 2014, 8:23 am

If I switch from Virgin to Sky can I use my Virgin super hub with Sky?

Nick Smith

August 26, 2014, 7:52 pm

Do you know of a suitable alternative?


November 17, 2014, 5:03 pm

i have this sky router, getting 70meg at the point of entry to my property then that's where it ends. anyone recommend a decent router, 5ghz?


November 22, 2014, 12:36 am

TP-Link Archer C2 AC750
TP-Link Archer C2 AC1250
TP-Link Archer C2 AC1750


November 22, 2014, 12:40 am

As an access point connected to the Sky router, yes.


November 22, 2014, 12:42 am

BT OpenReach supplies the VDSL2 modem.


November 24, 2014, 5:34 pm



December 8, 2014, 1:19 pm

Hi, will I be able to use a router like the TP-Link as a straight swap for my sky hub?


December 8, 2014, 5:28 pm

You need to extract your username/password from the Sky router and get a TP-Link router with ADSL/VDSL2+ function.

Personally I wouldn't recommend it, if you want the best possible connection, use the Sky Hub as a modem (turn off WiFi, DMZ the TP-Link router) and set the TP-Link router as an access point.

Janus J Ohansen

December 14, 2015, 7:15 pm

For me the connection itself is good - best I can get where I live.. But the box - that's definitely landfill material. Holy crap - any type of sustained load and it dies.
VOip calls die after 25-30mins - it's just terrible.


January 5, 2016, 10:48 am

SkyHub 2 is actually a repackaged Netgear DG934G router which debuted in 2006. That date alone is a testimony to how "modern" the Sky device is.


March 4, 2016, 11:08 am

Hi, does the access point router only work with the TP-link Archer range or can I use other TP-link routers?

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