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I would love to upgrade my existing sammy mono but I have no incentive to other than it looks sexy, my old beast has been perfect in every way and when I stuffed up myself (too sad a situation to type here). Samsung helpline were the best customer service I have ever encountered. I wish tech firms started to do scrappage schemes = more trade which can only be good no?
printer was initially inexpensive to purchase, print quality is good, speed is good.BUT, the replacement cartridge was expensive at $92 and it claimed to average 1500 sheets.i was able to get only about 700 sheets out of it before it was empty - just a few hundred more than the cartridge that came with the machine and less than half of the claimed average.i'm not sure if this was a lemon of a replacement cartridge but samsung support was unwilling to replace it for me as the cartridge is considred a 'consumable'.so far this machine is more expensive to operate than the old inkjet i was using prior- at about 13 cents per sheet.i'm considering returning this machine as it so far is not doing the job it was claimed it could do.
Samsung printers are notoriously problematic. It prints, until it breaks - which will likely be sooner than expected.I have had 3 Samsung printers over the past 5 years. ALL THREE had major problems and the last one I purchased The Samsung CLP-310 has LITERALLY spent more time in the repair shop than it has being functional.Customer support is the worst I have experienced. They will find ANY POSSIBLE REASON not to have your printer repaired. You will spend hours on the phone with people who barely speak English as they ask you to print out the printer report after you tell them your printer doesn't print! You get the idea.Stay away from these printers if you value your own time and wish to not spend hours on customer service lines.
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