As to the B3210's software, Samsung has done a pretty good job of creating a simple and intuitive operating system. The main menu is arranged in a grid of icons while sub menus are simple lists and a neat scrolling shortcut bar sits on the homepage, letting you quickly access your favourite apps. It's nothing flashy but it certainly gets the job done, though we wish the keypad autolock didn't kick in so quickly or were at least adjustable.
Sadly there are a few things that leave us wanting. The much touted social networking capabilities are rather limited as they actually just run through the normal web browser and in an effort to be mobile friendly are overly simplified – particularly the Facebook app. The web browser is also limited by the screen's low resolution so very little can fit on screen at any one time and text is often blurry. It also lacks little basics like an address bar or the ability to store URLs. It can at least show full web pages, though. Also, considering the phone's price, it's about the level we'd expect.
The usual selection of basic applications come preinstalled so you get a stop watch, calculator, dictaphone, timer, FM radio tuner, calendar, memo pad, world clock, measurement converter, and alarms. Four basic Java games are also available and they include a block breaker and racing sim. They are of course rubbish though and only demos.
Given its basic capabilities, you might think the Genio Qwerty would give you decent battery life and to a degree it does - you'll certainly get a couple of days out of it – but given it only has an 800mAh battery, it's not as good as it could've been. As for call quality, received voices sound a little robotic and compressed but are clear enough and the microphone transferred clear audio. The speakerphone also held up surprisingly well, though like the earpiece it gave voices a slightly compressed tone.
The Samsung Genio Qwerty certainly suffers from its budget price with the screen resolution in particular letting things down. However, its full qwerty keyboard holds up surprisingly well, it's inclusion of a proper headphone jack is really welcome, it's ergonomically nice, and the phone is, in general, easy to use. So, if you're a fan of mini QWERTY keyboards and are on a budget, it's well worth a look.