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Xbox One FAQ: Key things worth knowing before you buy

Sam Loveridge by

Xbox One FAQ: Things worth knowing about Microsoft's next gen console

Planning on buying an Xbox One this year? Here’s our run-down of the Xbox One features to look out for.

Microsoft's answer to the PS4 and successor to the Xbox 360 has been around for over a year. It's changed a lot since it was first launched, thanks to Microsoft's dedication to monthly updates, bringing with them brand-new features.

If you're still weighing up whether to go for a PS4 or an Xbox One, we’ve picked out some of the more interesting features of Microsoft’s console in this Xbox One FAQ list to help you decide.

SEE ALSO: Xbox One vs PS4

Can the Xbox One stand up on its side?Blue Line

Unlike the Xbox 360, which was capable of being positioned on its side or horizontally, the Xbox One can only be placed one way.

The Xbox One has been designed to be sat horizontally, with Microsoft saying that “vertical positioning of the console is not supported”.

Other positioning tips include:

  • Keep your Xbox One flat
  • Position it away from direct heat sources
  • Don’t put objects on, under or directly next to your Xbox One
  • Keep the vents free from clutter in order to prevent overheating

Xbox One positioning

Can the Xbox One download games when off?Blue Line

Yes, through Instant-On mode. When you first boot up your Xbox One, you’ll be offered the choice of two power-off modes – don't worry, you can change your mind later.

The first is called Save Energy and it allows your Xbox One to start in 45 seconds, but you won’t be able to background download updates and you’ll have to physically press the Xbox One’s power button to turn it on.

The second is the Instant-On option. It uses a little energy in standby mode, but it automatically downloads any updates, starts up your Xbox One in 2 seconds and you can use the Kinect to turn on your Xbox One with a voice command.

SEE ALSO: Best Xbox One Deals

Does the Xbox One come with a headset?Blue Line

In the box with your new Xbox One, you’ll receive the Xbox One Chat Headset. Separately it costs around £20. It’ll only offer you mono sound, but it does come with a microphone.

The aim is to give you a quick and easy option to get chatting with your mates online straight out of the box. There are definitely better options available, though.

SEE ALSO: Best Gaming Headsets Round-up

Xbox One Chat Headset

Can the Xbox One play Blu-ray discs, DVDs and CDs?Blue Line

Sony backed the right format horse for the last console generation, and now the Xbox One joins the PS4 by adding Blu-ray disc support, so you can watch hi-def flicks on the One.

If you’ve managed to build up an extensive 3D Blu-ray collection, you can ditch the Blu-ray player too, as the Xbox One supports 3D Blu-ray discs.

Additionally, to get one over its rivals at launch, the Xbox One will play CDs if you still need to do that kind of thing.

SEE ALSO: Upcoming Xbox One Games of 2015

Xbox One

Does the Xbox One have DLNA support?Blue Line

One of the big things Microsoft has focused on delivering over the course of 2014 is improving the entertainment features of the Xbox One – taking it tantalisingly close to being the all-in-one entertainment console it always promised to be.

That includes the introduction of DLNA support in the Xbox One October update. DLNA support enables the Xbox One to stream media content from DLNA-equipped PCs or servers, turning your Xbox One into a streaming machine.

Microsoft also added the Xbox One Media Player in the same update, allowing you to plug in a USB key full of music and video and play that content through your Xbox One.

The Xbox One is also one of the first consoles – the Xbox 360 being the other one – to get the Plex app. Plex is a media service that enables you to stream all the media content on your computer straight to your Xbox One.

SEE ALSO: Plex on Xbox One – How to stream from your PC to your Xbox One

Plex for Xbox

Can I use an external hard drive with the Xbox One?Blue Line

Yes, to store all your games, apps and other content.

The Xbox One can, in fact, support up to two external hard drives at once, allowing you to increase your console’s storage.

The hard drive must be USB 3.0 compatible and 256GB or larger in capacity.

You’ll need to format the external hard drive when it’s first plugged into your Xbox One, but then you’ll be given the choice of whether to make it your default installation location.

You don’t have to, though, because if your Xbox One's built-in hard drive gets too full, your content will automatically start spilling over into your external drive space.

Does the Xbox One support 4K?Blue Line

The Xbox One supports both 3D and 4K Blu-ray discs at present. Microsoft insinuated at launch that there was a possibility of the Xbox One offering support for 4K games and other content in the future, if they're rendered at that resolution.

“There’s no hardware restriction at all,” said Microsoft’s Yusuf Mehdi at the time to Forbes.

Is the Xbox One cloud used for more than just storage?Blue Line

Cloud support and storage doesn’t sound very exciting, but on the Xbox One it will actually be really useful for games. Primarily it'll be a place to save settings, game progress and other information.

Game developers will also be able to add new features, fix bugs and improve the way games play. Take Forza Motorosport 5, for instance, where the cloud support powers the new Drivatar feature. The developers can see which cars and races prove popular and improve the AI of virtual opponents to make one race play out in a dramatically different way from one week to the next.

SEE ALSO: Xbox One tips, tricks and secret features

Xbox One FAQ

What's new about the Xbox One Kinect?Blue Line

It’s a bigger unit and you'll need to make a little extra room for it, but there are some really clever things this second-generation motion-sensing controller can do. For starters, it has a wider field of vision that means you only need to be 1.4 metres or so away, making it more suitable to use in smaller rooms. It can now track six people at once, tell who's holding the controller, work in the dark and can even track facial expressions. So it'll know when you're smiling after you've finally got through the mandatory day one update...

SEE ALSO: Xbox One vs Xbox 360

Xbox One FAQ 1

How much is Xbox Live Gold?Blue Line

Xbox Live Gold costs £5.99 a month in the UK, or you can pay £39.99 for an annual subscription. If you can afford the lump sum, we’d suggest you opt for the yearly membership, as the one-off payment will save you over £30 off the monthly payments.

Not only does Xbox Live get you access to online multiplayer gaming, with faster matchmaking, but you’ll also get free games every month through the Games With Gold offer.

There are also Deals With Gold to take advantage of, too, giving you discounts of up to 75 per cent off selected games in the Xbox Live store each month.

Previously, you’d need an Xbox Live Gold membership to access entertainment features such as Netflix, Amazon Prime Instant Video or even the Xbox One OneGuide EPG, but Microsoft changed its policies in 2014.

Does the Xbox One have improved matchmaking?Blue Line

The Xbox One is designed to find your perfect partner online.

Now, when we say 'perfect partner' we obviously don't mean it in the online dating sense. The new Smart Match feature will help you find a suitable gaming mate, all without having to sit waiting in a lobby. The new matchmaking system, Smart Match, runs in the background and matches you to other players based on characteristics such as skill level, reputation and language. It'll even tell you when it’s found a match so you can get ready to get it on. (Your game face, that is.)

Xbox Live

How do I watch TV through my Xbox One?Blue Line

Natively the Xbox One is compatible with cable or satellite TV services like Virgin Media or Sky, so if you’re lucky enough to subscribe to one of those, you can feed them straight in.

Just plug your cable/satellite TV set-top box into your Xbox One via HDMI cable, then your Xbox One to your TV via another HDMI cable. Once you’ve done that, turn on your TV and Xbox One. Your console will bring up the TV Setup steps that will guide you through the simple process.

For those of you who don’t have cable or satellite TV, the Xbox One is now compatible with Freeview and Freeview HD signals thanks to a nifty and affordable accessory known as the Xbox One Digital TV Tuner.

Retailing for £24.99, the Digital TV Tuner is an inexpensive way to get Freeview feeds integrated into your Xbox One experience, without the need for a monthly payment subscription.

To use the Digital TV Tuner, just plug your aerial cable into the TV Tuner, then feed the USB cable of the TV Tuner into the back of your Xbox One. You’ll then be guided through the same TV Setup process as with cable/satellite.

Xbox One Digital TV Tuner

Can I watch TV and play games at the same time?Blue Line

A feature perfect for multitaskers, the Xbox One will let you run two applications at the same time, so you can play games and catch up on Game of Thrones at the same time. It uses the same 'Snap' feature as Windows 8-running devices like the Microsoft Surface Pro 2, enabling you to also double up with other apps like Skype chats. Now you can pretend you're listening to friends and family overseas while you slash through another enemy in Ryse.

Are there dedicated servers for all Xbox One games?Blue Line

This should be a source of good news for all Xbox One multiplayer gamers. Tapping into the cloud, Microsoft has revealed there will be dedicated servers for all Xbox One games and they will be free to all developers. Essentially this means games against friends will be played on more stable connections, so you can have no complaints when you get another hiding on FIFA 14.

Xbox One pictures 4

Can you play Xbox 360 games on the Xbox One?Blue Line

We’ve explained the Xbox One backwards compatibility in detail already, but if for some reason you really want to play Xbox 360 games on your Xbox One (or via it), there is a way to do it. You can plug the Xbox 360’s HDMI output into the HDMI input, load up the TV app and it should start running. You can then use the Snap feature to play it side-by-side with an Xbox One game – handy if you want to compare the graphics.

It's likely to be a laggy experience, and if you really need to play an Xbox 360 console it would be much easier to connect it to another HDMI on your TV, but the Xbox One's HDMI-in port could have some uses beyond Microsoft's planned TV integration.

Can you use an Xbox 360 controller with Xbox One?Blue Line

If you’re thinking of using your old Xbox 360 controller with your new Xbox One, you’ll be disappointed. The Xbox One is only compatible with the new Xbox One wireless controllers.

In fact, no Xbox 360 accessories are compatible with the Xbox One, apart from a few headsets if you purchase the Xbox One Stereo Headset Adapter.

Xbox One vs Xbox 360

Does Xbox Live filter trolls?Blue Line

Nobody likes a troll, whether it’s on Twitter or the nasty, swearing types on Xbox Live. Microsoft is addressing the situation with its new reputation system. Ditching the Xbox 360’s five-star grading system, the One’s sophisticated monitoring can intelligently identify ‘proper’ players from the offensive trolls, creating a parallel Xbox Live environment where similarly unpleasant gamers can be left to annoy each other while the rest of us get along nicely. At least, that's the theory – we'll keep a close eye on how things go to see if that's the reality.

Will my Xbox 360 achievements carry over?Blue Line

Good news, Xbox 360 owners – achievements will follow you over to the Xbox One and can unlock new content on the next-gen console. The nature of how achievements work is changing slightly as well. Powered by the cloud, Microsoft is adding achievements for non-gaming content, so if you use a particular streaming service for a set period of time, you'll be rewarded for your loyalty.

SEE ALSO: Best Racing Games of 2014

Xbox One FAQ 2

Can I use Skype on my Xbox One?Blue Line

Skype, the popular VoIP service bought up by Microsoft back in 2011, is deeply integrated into the Xbox One thanks to Kinect. Utilising the 1080p HD cameras and stereo microphones, you can make video calls and the Kinect camera will zoom and pan as you move around the room.You can make group video calls with up to three other people and there’s even support for instant messaging via the on-screen keyboard. Skype will also power the Xbox One's party chat, which supports up to eight users when you're playing multiplayer.

You'll need to have an Xbox Live Gold membership to use it, although Skype is offering free group video calling and 100 minutes of calls per month for the first six months.

Next, read Best Xbox One Games of 2014

Go to comments


November 23, 2013, 7:43 am

I always get both systems......my son decided it would be PS4 1st.......guess ill be getting an xbox in the spring lol......i tried to convince him titan fall will be the have to have shooter of next gen.....lol

David Fellows

November 23, 2013, 1:45 pm

Son had day 1 issue xbox1 yesterday, had to take it back to store for replacement today as it just kept locking up every few minutes, guess when I consider buying a new consol it will not be a 1st gen one lol. As it is I still have plenty of PS3 and Xbox360 games to play and tbh most games I am buying lately have been PC ones as my gaming laptop is still more powerfull than any new gen consol.


November 23, 2013, 2:02 pm

"...but if for some reason you really want to play Xbox 360 games on your Xbox One..."

I've only spent X hundreds of pounds over the past 5 years or so on titles, some of which are far better than the launch titles of the 'next-gen' - so yes, it would've been nice if MS had just simply (I assume simply - it may not be that easy but Sony have managed it ) made it backward compatible so we don't have to have 2 machines set up running via or separately. I'm not quite ready to bin my 'last-gen' games just yet!


November 23, 2013, 9:57 pm

My son currently has an xbox 360 and a live account. Can he use his existing Live account for his new xbox one or does he require a new one?


November 24, 2013, 12:06 am

The account carries over

Alan Speedy Mullen

November 24, 2013, 7:16 pm

I have a few friends that dont have the money yet to got the xbox 1 but have the xbox but I like to talk in partys to set up one between them or are they going to do it


December 16, 2013, 10:05 pm

my son has an x box 360 and a few of his lucky friends are getting the x box 1 for christmas will they still be able to compete together on the same games?

Da CODFather

December 17, 2013, 2:13 pm

No even if playing the same game title eg Ghosts, it won't work.


January 5, 2014, 6:14 pm

Can I use a hdmi to coaxial converter to connect the xbox one to an HD TV?


February 11, 2014, 9:02 pm

Just put the coax into the tv and put hdmi from TV to xbox 1 output and u can get 1080p 75 hz tv on xbox one. Just make sure your cable provider supports hd channels, as well as your tv & turn off energy saver settings on your tv.
-anonymous always delivers


December 16, 2014, 5:35 pm

I have a HD tv that has a 120hz scan rate. Using my Xbox one to watch television it looks fuzzy. Is there a fix for that?

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