Dell XPS M1330

It sounds like a great system, so great that I've ordered one, but if I was you I would buy it direct from somewhere like Tesco's or PCWorld, ANYTHING other than deal with dell.

A call centre with staff who can't speak or write basic english.
Ordering over the phone involves walking the person on the other end of the line through their online ordering system, in exploring the options for the laptop, I knew more about the model and its options than they did.
Unexplained delays of many weeks with no notification (I only found out after going to check after hearing nothing for 3 weeks and the original delivery date approaching).
A complete disregard for all queries regarding the system and its status, they have all been either deflected or simply ignored.

Mine has now been in the packaging phase for 6 days, something their website states only take a day, and they have altered the website to make it appear that it has been only a day, essentially lying. When I called them on this and told them I was considering (note only considering) cancelling the order, they went straight ahead and cancelled it without even trying to work out the issues.

Dell customer service is about the worst I have ever experienced and I would not recommend it to anyone, not even my worst enemy