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jopey

6:40 AM on 14 May, 2009

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£50 a month is mental! Even the £30 for 20Mbit is mental. I would consider myself a heavy user and that is way too much money for me. The upstream should be at least 10mbit for that cost. I can get 1.5mbit up with my crappy 6Mbit dsl connection.

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Alex.rar

8:09 AM on 14 May, 2009

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What?

im on virgin media 20 meg and i don't have a download limit :S

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BarryWard

8:42 AM on 14 May, 2009

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I agree- their prices are ridiculous! Look at the L price there- £20 p/m (after the first 3 months) for Up To 10Mb??? You're joking right? I am paying £12 for 8Mb on O2, which gets reduced to £7 if you have an O2 mobile! And I am actually getting what I am paying for too. PLUS, NO traffic management AT ALL!!!!! I am so glad I moved away from Virgin.

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Scott

10:57 AM on 14 May, 2009

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I am with Virgin on 50Mb and pay a total of £69 a month for broadband, phone and V+ HD box with all channels except sky movies and sports.

I am more than willing to pay this for CONSTANT 220kb/s upstream and 5-6MB/s downloads with no restrictions on traffic.

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Ben 3

12:53 PM on 14 May, 2009

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This really annoys me. Why does everyone quote Virgin's standalone broadband prices and then compare them to an ADSL price where you have to pay for a landline to get the broadband?

If you want to do a fair comparison look at Virgin's broadband when you have their phoneline:

BB L 10Mbit is £14

BB XL 20Mbit is £20

BB XXL is £35

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kdot

2:10 PM on 14 May, 2009

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@Ben: maybe because most people would have a phone line anyway so making it pre-requisite isnt counted as an issue? i can be a heavy downloaded but even at the best of times when i download i would break those limits with ease, in 3 hours last week i downloaded at least 16 gigs or so, no limits full speed the whole time. Sky top package for £10pm (think its 16 meg? maybe 12? someone could check if its that big of a deal) would never go to virgin throttling is something i dont need in any respect.

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whybother

2:13 PM on 14 May, 2009

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I am on virgin media ADSL as I can't get cable where I live. Do they feel like reducing traffic management on there non-cable any time soon? I can't even watch iplayer at certian times of day thanks to it.

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BlackAle

3:07 PM on 14 May, 2009

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Your editorial on the story is inaccurate, for instance. the 20mbit allowances hasn't increased from 7400MB to 10500MB, the previous allowance was 9000MB.

Also it's not from 10am-9pm, it's 10am to 3pm, then 4pm to 9pm. 3pm to 4pm isn't monitored.

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Gordon394

5:15 PM on 14 May, 2009

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@BlackAle - I'm quoting directly from Virgin's own figures regarding the 20Mbit allowance and yes, there is a single hour in the middle to make things even more complicated. I'll add that. The full table is printed at the bottom of the story.

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Nomad

5:20 PM on 14 May, 2009

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I am with Virgin on the soon to be upgraded M package and I am just happy I get a constant connection unlike the crap BT ADSL I had before it. Now I would like them to give me a better time frame than "In the next few months" for the 10Mb upgrade!

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Pbryanw

6:05 PM on 14 May, 2009

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Interesting table - so at least Virgin haven't forgotten us 10Mb users who weren't upgraded from 2Mb, although I'd have preferred being bumped up to 20Mb, then having more relaxed STM limits.

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Xiphias

7:34 PM on 14 May, 2009

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@Nomad: That must have been due to your house wiring or a very poor ISP, ADSL as a whole is very reliable (my connection uptime is current 80 days for example).

@scott: Do you have any troubles with lack of upstream bandwidth restricting your download speed?

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Pbryanw

7:52 PM on 14 May, 2009

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@Nomad - Remember to sign up for your upgrade at:

http://www.virginmedia.com/myvirginmedia/gofaster/

To get your 2Mb -> 10Mb upgrade a bit quicker. Also, checks whether you need a newer cable modem.

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Nomad

8:29 PM on 14 May, 2009

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@Xiphias: Yes, I think it was a combination of the two(distance from exchange, line interference etc). As we already had tv with Virgin it was an easy decision to switch to their fibre optic internet.

@Pbryanw: I have done that already thanks, that's where I got the "In the next few months" message.

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Jay4d0

12:09 AM on 15 May, 2009

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go virginmedia! loved their service for a very long time I have no quibbles or complaints at all.

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life

9:51 PM on 15 May, 2009

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I'm glad there are other people here who have a good experience with Virgin's cable service, I was starting to think I was the only one.

We've been with them through the Telewest and Blueyonder days, and they have been absolutely fantastic. I've been on the 20mbps package for a while now (which I might add I got upgraded to freely from 10mbps, and before that from 2mbps) and have always got the full 20mbps as advertised (generally around 2300-2400K/s downloads from servers that can handle it) and never had a problem with their billing, policy or customer services.

They are coming round to install the 50mbps modem on Monday afternoon, it's even going to cost me 2 quid less a month than my current 20mbps line. Rock on.

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Judderman 1

10:53 AM on 17 May, 2009

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Im in total agreement with Life above but I have noticed the traffic being throttled between 6pm and midnight most nights. It annoys me virgin have started to do this as they have always sold there broadband to be a full 10mb service with no restrictions!, yet my speeds drop from a 10mb to 2mb connection for 1/4 of everyday, I would call this a big restriction. If there network is capable of piloting 50mb surely it should be capable of supporting the speeds people are already paying for, 24 hrs a day!

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BlackAle

5:19 AM on 21 May, 2009

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@Gordon. "I'm quoting directly from Virgin's own figures regarding the 20Mbit" ...you're obivously not, as they're wrong. lol.

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