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Windows 10 Anniversary Update killed your webcam? Here's what to do

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Windows 10 cam
Windows 10 users aren't this smiley right now...

The Windows 10 Anniversary Update has broken millions of webcams. Here's how to fix the video problem if your PC is affected.

The issue is apparently down to the way the latest version of Windows 10 handles encoding and decoding, with the Anniversary Update adding the ability for multiple applications to use video as it's being shot.

In order to introduce this feature, though, Microsoft had to end support for two common encoding systems – a move that the current problems are being blamed on.

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Users are reporting that they're either unable to stream webcam footage, or that their cam is freezing after a short time, with the issue understood to be affecting both USB-connected webcams and network integrated ones.

The company has promised a fix in its next patch, likely to land in September, but in the meantime, here's what you can do if you don't mind a bit of registry tweaking.

Thurrott contributor Rafael Rivera shares the following workaround on Twitter:

The only other solution is to avoid making the switch to the Anniversary Update, if you still can. Given how aggressively Microsoft has pushed its Windows 10 upgrades though, you may no longer have that option.

If that's the case, this is the only working fix we're aware of the moment.

Related: 12 common Windows 10 problems – and how to fix them

Watch: What's new in Windows 10?

What's the most infuriating Windows 10 problem you've encountered? Let us know in the comments below.

X_Robert

October 11, 2016, 9:58 am

Yes, the anniversary update killed my logitech webcam. Correct the Windows registry files or repaired the webcam driver by OSToto Driver Talent could resolve this problem. I just tried the methods on my two computers and they worked.

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