Trusted Reviews is supported by its audience. If you purchase through links on our site, we may earn a commission. Learn more.

Twitter advises password change after internal bug leaves them exposed

Twitter says it has discovered a worrying bug, which stored “unmasked” user passwords on its internal servers.

The social network says the bug has been fixed with no indications of a breach, but says users should consider changing their passwords.

The company says the advice is simply precautionary, given there’s no evidence of misuse by anyone inside or outside the firm.

In a blog post, the company explained what had gone wrong and what it intends to do to avoid a repeat.

It writes: “We mask passwords through a process called hashing using a function known as bcrypt, which replaces the actual password with a random set of numbers and letters that are stored in Twitter’s system. This allows our systems to validate your account credentials without revealing your password. This is an industry standard.

“Due to a bug, passwords were written to an internal log before completing the hashing process. We found this error ourselves, removed the passwords, and are implementing plans to prevent this bug from happening again.”

If you do change your password it’s probably advisable to do so for other services where you’ve used the it.

Will this privacy error take some of the heat off Facebook? Drop us a line @TrustedReviews on Twitter.

Why trust our journalism?

Founded in 2003, Trusted Reviews exists to give our readers thorough, unbiased and independent advice on what to buy.

Today, we have millions of users a month from around the world, and assess more than 1,000 products a year.

author icon

Editorial independence

Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.

author icon

Professional conduct

We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.

Trusted Reviews Logo

Sign up to our newsletter

Get the best of Trusted Reviews delivered right to your inbox.

This is a test error message with some extra words