Home / News / Mobile Phone News / Samsung firing up explanation for Note 7 debacle, just not any time soon

Samsung firing up explanation for Note 7 debacle, just not any time soon

by

Galaxy Note 7

Samsung has promised to explain why its Galaxy Note 7 phablets were so fond of exploding in the "coming weeks".

When Samsung initiated its first Note 7 recall back in September, it blamed faulty batteries for the device's uncanny flammability, subsequently issuing replacement devices with new cells.

Of course, that was only the tip of the (rapidly melting) iceberg, and it soon became clear that Samsung's new Note 7 units were just as combustible as the original ones.

Related: Galaxy Note 7 recall FAQ

The South Korean firm has remained mum on the matter since, focussing instead on its sweeping recall effort and going as far as to halt Note 7 production altogether.

However, the company appears to have now broken its silence – sort of.

In an official statement, a Samsung spokeperson said that a formal explanation would be offered following the organisation's investigations into the matter.

“The replacement phones have batteries from a separate and different supplier than the original Note 7 devices. We’re currently conducting a thorough investigation, and it would be premature to speculate on outcomes.

"We will share more information in the coming weeks.”

Relatad: Best Galaxy Note 7 alternatives

Translation: Samsung may tell us something at some point in the future, when it damn well feels like it.

In the meantime, keep concoting those wild theories. Mine's that Sammy entered into a blood pact with alien hackers than went sour and this was their retalation.

Watch: Galaxy Note 7 review

What do you think caused nearly every Galaxy Note 7 under the sun to go up in flames? Let us know in the comments below.

Phil

October 13, 2016, 11:51 am

Why aren't we blaming Brexit? I thought it was the source of all the world's woes?
Seriously though, this sounds like it may well be a flaw not in the battery manufacture itself, given that this fault was consistent across manufacturers but either a fundamental flaw in the design, the specified tolerances were too great or possibly the battery management software being used. There are well known safety issues with lithium batteries and there are basic safety measures designed in. I do wonder if one of these measures was compromised in order to get the highest capacity battery possible.

Ninjawithagun

October 19, 2016, 3:22 pm

Less than .005% of the 2.8 million Note 7 phones sold were affected (less than 150 Note 7 fires have been officially confirmed). So, your statement, "What do you think caused nearly every Galaxy Note 7 under the sun to go up in flames?" is actually grounds for a liability law suite, so you had better retract that statement now. This article is the perfect example of idiot blogging and is not true journalism. DO YOUR OWN WORK JAMES LAIRD! Stop being lazy, go out and get the facts and stop copying and pasting this bullshit.

comments powered by Disqus