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Samsung Galaxy S3 users experience Bluetooth 4.0 connectivity issues

Sam Loveridge

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Samsung Galaxy S3
Samsung Galaxy S3

Samsung Galaxy S3 users have taken to online forums to complain of Bluetooth pairing issues with the market leading smartphone.

Despite being one of the marketed features of the Samsung Galaxy S3, the flagship handset isn’t successfully pairing with Bluetooth 4.0 or Smart Ready (BLE) apps and accessories, with the handset often not being recognised by the devices.

Flocking to the Samsung Developers Forum and Android forums in their masses, Samsung Galaxy S3 users have been discussing their pairing issues, but have received little response from Samsung itself.

Posting on behalf of Samsung in an official capacity is a user named Jakub Sendelwski (j.sendlewski@), who has confirmed that Samsung is looking into a fix for the Bluetooth and Smart Ready pairing problems.

“First of all, we are really sorry for the late answer. We are deeply considering providing BLE Scan API with our Bluetooth development team. We will reply answer soon and please check back this thread,” he posted.

However, this was back in September 2012, and with forums still receiving posts regarding Bluetooth 4.0 and Smart Ready (BLE) pairing issues, Samsung hasn’t offered any more assistance in the matter.

Many users are attracted to the Samsung Galaxy S3 for its Bluetooth 4.0 functionality. The Smart Ready feature of BlueTooth 4.0 allows devices that run on coin-cell batteries to connect to compatible smartphones or tablets wirelessly.

Many of the users posting within the Samsung Developers Forum were trying to connect to the Polar H7 Heart Rate Monitor with their Samsung Galaxy S3 with no joy, but could connect to the heart monitor when using competing handsets such as the iPhone 5, or HTC One X.

Have you managed to connect your Samsung Galaxy S3 handset with Bluetooth 4.0 apps and devices? Or have you experienced the same connectivity problems as the forum users? Let us know via the Trusted Reviews Facebook and Twitter pages or the comment boxes below.

Grasmo

February 26, 2013, 11:53 pm

I am experiencing problems with the connection between my Samsung S3 and my car's Bluetooth. When I first bought the phone (a month or so ago), I could not pair the devices even though my wife's S3, purchased from the same supplier a month before (Kogan), was able to pair and operate with the car's Bluetooth.

After trying quite a few times over many days, the devices eventually paired and I could make calls OK. After a couple of weeks, although the S3 showed it was paired to my car, it would not connect when I made or received calls. I eventually fixed this problem by unpairing and pairing again.

Now the same problem has occurred again. This time the S3 is having trouble pairing just as it did initially. I'll keep trying and, hopefully, it will pair eventually.

However, this is not a satisfactory solution as the car's connection being unstable means I cannot rely on Bluetooth for calls.

Grasmo

Laura Cody

March 9, 2013, 1:54 am

I am having issues with my Samsung S3. I have not been able to connect once to my 2012 Elantra. I use to to have blackberry and had no issues so I have ruled out its not the cars issue it has to be the new phone. I keep trying every day for 2 months now to get it to even show that it sees another device to connect to but nothing yet. I would have never bought the S3 if I had of known it wouldn't connect since I spend a lot of time on the road.

bobbush

June 15, 2013, 1:58 pm

Issues with phone commands via Tuscon Bluetooth, system asks the question but when you say by name and state the name in the contact, one gets "I don't understand, say a command" Galaxy 4 user. worked fine with HTC, Lumina, Iphone, Blackberry, why not Samsung

kenyee

June 29, 2013, 3:37 pm

This has nothing to do w/ the Elantra or cars, FYI. Cars have enough electricity to run full power Bluetooth. Bluetooth Smart/Low Energy is for heart rate monitors or other battery operated devices.

Samsung really dropped the ball on this support...competing products have it. Hopefully, it'll work w/ Android 4.3 but that depends on Samsung's drivers... :-P

Fat Ted

September 5, 2013, 12:07 pm

I have been trying for the last 2 days to connect my S3 to my new skoda Yeti ,, not having any of it,,, the car has got both GSMII and III. The S3 receives the 6 digit code from the car when that is ok'd after a period of perhaps a minute, the "Could not pair" warning comes up,,,,,,, have tried re booting the phone,,,,,,, have checked that I'm using the latest firmware,,,,,,, have also tried re start the cars media hub ,,, Nothing any ideas (other than go back to Iphone )

surfbird

October 18, 2013, 4:44 am

I just got the s3 and have been trying to connect to my alpine car stereo.
My handset will say the pass code is incorrect. It doesn't give me a screen to change the pass code. Please someone help!!

Cheshire John

November 23, 2013, 5:01 pm

I have a Samsung S3 mini and when I use the bluetooth feature to download contacts to my car they appear reversed (forename first, surname last) but the data base is the opposite way round. It is the same Outlook database file as I used with a Blackberry but the Blackberry always put surname first and forename second. I can't find any way in the car system to reverse the download.
Anyone got any ideas?

Dalton

December 18, 2013, 1:44 am

Yes, I am having problems connecting. I am very disappointed.

mark

January 14, 2014, 12:35 am

Galaxy s3 not pairing with Mio Alpha heart monitor.
S3 is GT-i9300T running android 4.1.2
Mio Alpha pairs perfectly with wife's Iphone 5s.

Kev G

January 24, 2014, 2:31 pm

I have a cheap BT Heart Rate Monitor, unbranded, model number HRM801. It will not pair with my Galaxy S3. I spoke to Samsung who told me that even though the BT chip is identical to the S4, there is a feature that is not "switched on" on the S3 which means it will not pick up low frequency BT signals.
They did not offer any advice on how to "switch on" the feature.
They also said that it is unlikely it will pair with ANY HRM device.
Now, I am stuck with this phone for 2 years and for me, it does not work as it should - very dissappointing !!
If there are HRM devices that have been succesfully paired, please let me know !

tom

January 26, 2014, 10:59 pm

My pairing with my car worked fine until Samsung sent an update, now it will pair to the car, but when you turn the car off and restart the car it is not paired, same thing over and overagain, also I have to go thru an extra step for my voicemail and everything is much slower. why is Samgung not sixing this problem?

PatM

February 23, 2014, 2:57 pm

I hard reset my S3- It was that or throw my £300 phone vs £30,000.00 car- which do you think was the choice?!

Guest

June 3, 2014, 9:57 pm

I have the Galaxy S3 SCH-530WC they have pulled that model from their support pages. I was told when I paid full price for mine through Cricket that it was being fixed with an OS upgrade, what a joke over $500 for an unlocked phone and it does not do what I wanted it to do most of all. I wonder if all these bad ones would fix in the rectums of all the executives of Samsung. They lied outright and got caught! I have over 10 samsung devices in my house. No more will I ever buy another from them.

M Jones

June 8, 2014, 6:17 am

Re: Bluetooth - Galaxy S3 T999L, v.4.12 & Acer V5 Windows 8.1. Why do they "pair" then disconnect? Does anyone have a fix for connectivity yet?

JLAS

December 12, 2014, 5:03 pm

Galaxy S3 stopped working with my bar Bluetooth after update to Bluetooth 4.0. Will pair but wont stay connected. I was told by my carrier to call Samsung for help...1-800-726-7864.

Samsung still doesn't know what is going on with this issue...but they had me do a factory reset (which stinks because I had to reload a lot of things). The reset seemed to have worked - for today at least. I am not looking forward to having to reset me phone if this turns out to be a recurring problem - I hope that is not going to be the case.

RockyFW

August 1, 2015, 8:03 pm

I've had this Samsung galaxy 3s for a year now. A couple of months ago I began having problems with connecting to my 2014 Hyundai Sonata and now it wont connect at all. I get a message "Unfortunately, Bluetooth share has stopped." and some times will freeze my phone. My husband did a factory reset, what a hassle! We thought it fixed it for a brief few minutes but alas it did not. This is very frustrating because I can't afford another phone so I just have to plug my phone to wired devices {headphones, speakers} and my wireless devices like my car, my scale, my ipad, my wireless headphones, my printer and etc... I may have to IPhone if I ever purchase a new phone.

LaurieW

January 19, 2016, 3:18 pm

I bought Samsung Galaxy S3 last summer. In December bought Garmin Vivosmart fitband because it says it works with my phone via Bluetooth smart but the Garmin Connect app says my phone is not compatible. I'm out $$ because Samsung has not fixed the issue. Such a pain to always have to connect with the wires to upload my Garmin to a computer.

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