There may be more battery trouble ahead for Samsung, with reports Galaxy Note 8 users are experiencing issues when allowing the power to completely expire.
Some owners are complaining their Galaxy Note 8 handsets are dying, never to be resuscitated once they hit 0% charge.
Multiple users have taken to the company’s community forums to complain about the issue, but Samsung is yet to address it through the official channels.
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Affected users like ‘larceil’ on the Android Central forums have tried wall chargers, USB ports and wireless charges with no success.
SamMobile reports Samsung is offering replacement devices to blighted users, although they appear to be refurbished handsets, rather than new ones.
One user, who also got a refurbished replacement, recorded a video of the issue, which you can see below.
At this stage it’s not clear how widespread the issue is, nor what is causing the problem. Samsung is responding individually to those complaining about the problem (“I definitely understand the need to have a working device,” one forum poster wrote!)
The issue comes more than a year after Samsung was forced to discontinue the Samsung Galaxy Note 7, following widespread problems with exploding batteries.
While the reported problems with the Note 8 handset aren’t dangerous, any serious issues with batteries would be hugely unwelcome for the Korean firm right now.
Have you experienced any problems with your Samsung Galaxy Note 8 handset? Drop us a line @TrustedReviews on Twitter.
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Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.
Professional conduct
We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.
