Samsung has acknowledged that certain US models of the Samsung Galaxy S5 are suffering from camera failure issues.
Although UK users are currently untroubled by the problems, a number of S5 owners on America’s Verizon network have reported seeing “camera failure” messages when attempting to use the handset’s snapper.
According to Engadget, Samsung and Verizon have acknowledged an issue with the camera module in some Galaxy S5 handsets.
The fault, which will require customers to exchange their phone for a new one in order to solve the issue, has been discussed on the XDA developer forum, with users trying everything they could think of to get the module working again.
So, why doesn’t the problem affect phones on UK networks? Well, there are a number of different SKUs (variants, if you will) of each Samsung phone, the affected model is the Samsung SM-G900V whereas the European model is the Samsung SM-G900F. The differences mostly come down to the supported frequencies for 4G and other carrier-based customisations.
It could be that one batch of the handsets had a defective camera module, or it could be that the problem is software-based. It’s unlikely we’ll be told, no matter what the problem is.
If you do happen to have a phone displaying this fault, get in touch with your service provider who will sort it for you. And, of course, stick a comment below letting us know you’ve had an issue.
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Editorial independence
Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.
Professional conduct
We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.
