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Samsung abandons Galaxy Note 7 production after new fires – report

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Galaxy Note 7

Samsung has stopped production of the Galaxy Note 7 entirely, according to a new report.

South Korean news agency Yonhap has claimed that local tech giant Samsung has halted manufacturing of its latest flagship smartphone, citing an unnamed source. The decision has reportedly been made in response to new reports of exploding Galaxy Note 7 handsets, affecting both new and replaced devices.

Samsung hasn’t confirmed whether manufacturing has actually stopped, but in a statement to the BBC, the company said it was “adjusting the production schedule to ensure quality and safety matters”.

Two US networks have already stopped carrying the handset. AT&T says it won’t replace devices, while T-Mobile issued the following statement: “While Samsung investigates multiple reports of issues, T-Mobile is temporarily suspending all sales of the new Note 7 and exchanges for replacement Note 7 devices.”

Samsung originally issued a global recall for the Galaxy Note 7 on September 2, after an internal investigation uncovered a serious battery flaw that was causing some users’ handsets to spontaneously catch fire. Since then, the company has been mired by reports of replaced handsets catching fire too.

The Samsung Galaxy Note 7 was announced on August 2, and features a 5.7-inch QHD display, 64GB storage, and a 3,500mAh battery. We gave the phone a 9/10 score when it launched (prior to the battery woes), praising its screen, camera, S-Pen, water-resistance, and battery life.

Related: Samsung Galaxy S8

Watch: Samsung Galaxy Note 7 review

What do you think of the Galaxy Note 7 fire fiasco? Let us know in the comments below.

Christian

October 10, 2016, 2:15 pm

Gutted as I was looking forward to this phone after not getting the Note 5 in the UK (I'm a Note 4 user), so I'm probably going to go for the Google Pixel XL now.

toboev

October 10, 2016, 5:41 pm

Still waiting to see a picture of one of these "exploded" phones (or what would be left after gathering together all the shrapnel). So far lots of words, but the pictures all tell a somewhat less dramatic story.

RonRoyce

October 10, 2016, 7:57 pm

Exploded is a dramatic term but the phone is totally written off regardless of what you would call this. It looks like thermal runaway and the thing just burns itself out. Dangerous in any context.

I saw a report a little while back that claimed the root cause was positive and negative plates in the battery were being crushed and eventually making contact, thus causing the battery to destroy itself. Seems as though whatever they thought they did to either fix or eliminate the potential of this getting to the customer didn't work. Stopping production for now is the only option until they can be confident they've worked out how this is happening and whether it is a design flaw or a process issue in the factory.

RonRoyce

October 10, 2016, 7:58 pm

No external storage option. Puts the Pixel off the menu for me, same as iPhones.

Sideshow

October 11, 2016, 9:29 pm

Same here though I'm not sure I'm convinced by the pixel. It needs to do a bit more for that kind of pricing for me. Why the android phones are getting apple style price tags I'll never know. Surely they must realise they don't have the blind loyalty apple has so we'll just look elsewhere.

Christian

October 12, 2016, 12:23 pm

Good point. However, I fancy a change from Samsung (I want a pure Android experience), plus I don't want to hang on for the S8. I'm most optimistic about the Pixel's camera and VR platform.

toboev

October 12, 2016, 4:45 pm

Odd, but since the announcement, no more lurid reports of Note7s burning up (sorry, lets say "exploding", for dramatic effect) in Hollywood-script type scenarios.

toboev

October 12, 2016, 7:11 pm

Pixel has taken a leaf out of Samsung's book and no longer offers the "pure" Android experience, opting to add their own mix of "exclusives" and extras. Some people call this "bloat".

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