For some time now, Samsung has been investigating the cause of overheating issues that forced it to issue a global recall for its Galaxy Note 7 phablet, and it may have found its answer.
Unfortunately, the company isn’t revealing its findings just yet, according to a new report from The Investor, which claims the company has already reported the results to outside laboratories.
Reports have already emerged which claim to have obtained the South Korean firm’s preliminary findings, linking the overheating to a manufacturing issue, which it submitted to the Korean Agency for Technology and Standards.
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But if the Investor’s latest report is accurate, it seems the company has finally wrapped up its investigation into the debacle, which saw several handsets explode prior to the recall.
Samsung originally blamed the problem on batteries manufactured by its affiliate battery supplier, Samsung SDI, but was forced to reasses after handsets with replacement batteries began to explode.
Earlier this month, Instrumental’s Anna Shedletsky identified what she saw as an ‘overly aggressive design’ as the main culprit of the ill-fated phablet’s overheating problem.
According to Shedletsky, the phone was too slim, as she explained in her report: “The design can compress the battery even during normal operation.”
Samsung has previously said it would share the results of its own investigation before the end of the year but has yet to disclose the findings.
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Of course, we don’t know for sure that the company has completed the investigation, as it is yet to confirm the latest reports.
The Investor also claims to have gained access to an email from Samsung’s mobile business chief Koh Dong-jin, in which he urged employees to ensure leaks are kept to a minimum ahead of the Galaxy S8’s reveal next year.
Koh is quoted as writing: “I feel deeply regretful to hear news of the recent attempts at data breach and prototype leak.”
The Galaxy S8 is expected to launch at MWC 2017, in February, with an all-new design including a nearly full-face screen.
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Let us know what you think of the latest report in the comments.
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Editorial independence
Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.
Professional conduct
We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.
