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Pokémon Go Permanent Bans Explained: Why did I get banned and how do I get unbanned?



Niantic has updated its Terms of Service to warn Pokétrainers playing the game from the comfort of their home using bots, cheats, and GPS-spoofing jailbreaks that they will be permanently banned from the app. Here's how to avoid a ban – and what to do if Niantic has caught you.

Previously, Niantic handed out so-called 'soft bans' to players caught hacking the game in their quest to catch 'em all, which amount to being barred for roughly 12 hours.

However, a recent update to the game's TOS suggests that the company is now looking to crack down further.

Watch: Pokémon Go tips and tricks

In a new note posted to its support pages, Niantic clearly stipulates that accounts will now be "permanently terminated" for TOS violations:

"Your account was permanently terminated for violations of the Pokémon GO Terms of Service. This includes, but is not limited to: falsifying your location, using emulators, modified or unofficial software and/or accessing Pokémon GO clients or backends in an unauthorized manner including through the use of third party software.

"Our goal is to provide a fair, fun and legitimate game experience for everyone. We will continue to work with all of you to improve the quality of the gameplay, including ongoing optimization and fine tuning of our anti-cheat system. If you believe your account has been terminated in error incorrectly, you can appeal that termination through this form. For privacy reasons, please do not post appeals on social media."

It's not clear how Niantic intends to clamp down on cheating, though some enterprising Redditors are endeavouring to get deliberately 'permabanned' in a bid to uncover the process and see if it's being carried out at IP level.

To our eye, it looks like the bans are mainly targeting people using bots and emulators, and that users of third-party tracking maps and apps are safe enough.

Related: Best Pokémon Go maps and tracking apps

Pokemon Go ban

Got banned? As well as pleading your case directly to Niantic via the link above, it appears there's nothing stopping you from creating a new account using a different user name and email address – depending on whether or not IP addresses are being blocked, you may have to use a different device or computer.

Whatever the case, it seems best to exercise caution until more is known about what exactly Niantic is sniffing out.

Watch: Is Pokémon Go actually any good?

Related: Best Pokémon Go hacks

Have you been banned from Pokémon Go? How do you think Niantic is cracking down on Pokécheats? Let us know in the comments below.


August 15, 2016, 8:54 pm

They look at amount of candies linked to your account.
besides if you check the amount of time that needs to be placed in this game presuming that you will be able to make around 5000 experience every single day, you will need more than 11 years, religiously played, to reach current max level 40.MANY OF US WOULD HAVE EXPIRED BEFORE "catching them all". I made a simple approx about experience, not all towns are equal and the country side is a lost battle since you will get verry few pokemons. money wise that will also amount to a super dupper pretty penny. Think before you play it, this grind is atrocious.


August 16, 2016, 9:18 am

Given that there are already trainers that have hit max level something seems off with your calculation.

Bethan Siân Goodwin

August 16, 2016, 1:15 pm

I'm not even sure if I have been banned (and if I have been I have honestly never cheated), I haven't been able to get onto the game for a week...since I updated. How do I tell if I've been banned?


August 16, 2016, 11:30 pm

I can get 100k xp per day when I walk 4 big rounds in my town, there is something wrong with your calculation.


August 16, 2016, 11:32 pm

Have the same problem like you, after the last update I am unable to login to my account and I didn't cheated. Rly hope these are errors on niantic side.


August 18, 2016, 9:55 am

yeah - cos we cheated


August 18, 2016, 3:30 pm

yeah you're accounts are both terminated. you will receive email in time


August 18, 2016, 9:42 pm

Log twitch you can watch one guy that plays about 6 hours non stop and he still plays when his not streaming, so 100k isnt hard to some players.

Paul Tana

August 23, 2016, 3:32 am

Dudes on here saying that you can only accumulate 100k of stardust are idiots!! It is easy to get 100k of stardust in a day legitimately. I have totaled 256k in a day a took me 6 hours of roaming at 3 hotspots. No spoof, no hacks, just plain old leg power and superior knowledge of spawn points. If you have a pokemon in your box in excess of 2500 cp and less than level 25, it is obvious that you have hacked your way there. Even if you get a 700cp Dratini double evolved to Dragonite, it will be only around 2300 to 2700 cp. To catch a 700cp Dratini is rare to begin with and you would have to be level 23 or more to even see one on your screen. If you have hacked at any stage I feel sorry for you and your account has been flagged for deletion!!!


August 24, 2016, 5:50 pm

Has anyone actually managed to get their account back, though?

Tom Jack

August 26, 2016, 11:54 pm

This is for the people that cheat on numerous occasions not once. Im not saying i have cheated ( i have not) but i know someone who has done once and got a soft ban.

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