Home / News / Mobile Game News / Pokemon Go broken? Here's how to get an iTunes or App Store refund for your in-app purchases

Pokemon Go broken? Here's how to get an iTunes or App Store refund for your in-app purchases

by

pokemon ceo

Are you one of the many Pokémon Go players so enraged by the recent changes you’re willing to give up the obsession altogether?

While the game itself is free to download, upset iOS gamers can apply to Apple for refunds on their in-app purchases.

All disappointed parties need to do is head to the Report A Problem web page and log in using their Apple ID.

Related: Pokemon Go Update: What's new and what will be killed

If you have two-step security invoked you’ll need to verify your identity, but once you’re in you’ll be able to see a list of everything you purchased.

Scroll down to the Pokémon Go in-app purchases and hit Report a Problem. Choose ‘the item functions differently than had been expected’ and click Submit.

Users are reporting that Apple is offering refunds when this method is followed.

Many Póke-players are annoyed by the 1.1.1 update that removed a feature that made it possible to track down certain monsters on the map, complete with how far away they were.

Related: How to Catch Rare Pokemon Go

Instead of fixing this feature, which has been biffed since the launch of the game, Niantic removed it completely. The update also denied access to the many third-party sites that had chronicled where Pokémon were hiding.

comments powered by Disqus