The Nvidia Shield Tablet is an impressive feat of tablet manufacturing, but not everything is rosy under the hood.
According to Nvidia, there’s a serious issue with one of the components that means the gaming slate is a “fire hazard”.
As such, Nvidia has just announced that it wants to recall every Shield Tablet sold between July 2014 and July 2015 that uses a specific type of battery.
And because the tablet first launched on July 29, 2014, it’s likely that a large number of Shield Tablets are liable for the recall.
“Nvidia has determined the battery in these tablets can overheat and pose a fire hazard,” Nvidia explains.
It continues: “Nvidia is asking customers to submit a claim for a replacement device.”
The company asks customers to stop using the recalled tablets immediately – although it recommends you backup your data first.
How to check if your tablet is eligible for recall
First you need to update to the latest software – dated July 1, 2015, or newer – and then head to ‘About tablet’ in Settings.
Choose ‘Status’, and check the ‘Battery’ category. If it says B01, you’re fine.
However, if it says Y01, your unit will need to be replaced.
As such, you’ll need to select the ‘Y01’ option, which will launch the recall application on the device.
A notification will pop up on the tablet that includes the device’s serial number.
You will then need to input this, along with your contact details, onto an Nvidia web page to be eligible for device replacement.
Have you noticed any overheating issues with your Nvidia Shield Tablet. Let us know in the comments.
Also, check out our Nvidia Shield Tablet video review below: