Nintendo says the Joy-Con connectivity problems experienced by some early adopters of its Switch console were down to a “manufacturing variation” that has now been addressed.
In a statement on Wednesday the firm says “a simple fix” has been identified for the “small number” of users affected by the signal interruption when playing with the left Joy-Con.
The statement comes after a CNET reporter revealed Nintendo had fixed his Joy-Con with a simple piece of treated, conductive foam.
This may be the ’simple fix’ Nintendo is referring to, although that hasn’t been confirmed.
Related: Nintendo Switch review
In its statement the company wrote: “
“A manufacturing variation has resulted in wireless interference with a small number of the left Joy-Con. Moving forward this will not be an issue, as the manufacturing variation has been addressed and corrected at the factory level.
“We have determined a simple fix can be made to any affected Joy-Con to improve connectivity.”
The company said it is asking affected users to contact its support team to help determine whether a repair is necessary.
If that turns out to be the case, Switch owners can send the controller to Nintendo and have it back within a week.
Even though Nintendo has addressed the manufacturing variation and is promising a free fix for affected gamers, does this highlight the perils of being a loyal console early adopter? Share your thoughts below.
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Editorial independence
Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.
Professional conduct
We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.
