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Motorola Chief Slams Android Openness

David Gilbert

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Android Motorola

Up to 70 percent of Motorola devices are returned because of poor application performance according to the company’s head man.

CEO Sanjay Jha told attendees at the Bank of America Merrill Lynch global technology conference yesterday that he believed the open nature of the Android Market allowed for application to be made available which were not up to scratch and, as a result, frustrated Motorola users are returning their devices. "For power consumption and CPU use, those apps are not tested. We're beginning to understand the impact that has," Jha said. Google allows developers to upload their applications to the Android Market with little or no quality testing carried out. Google only check to ensure that no malicious code is included in the apps and that’s about it. It is not uncommon for Android apps to quit unexpectedly and for phones to reboot randomly reboot as a result of a problem with the applications.

Sanjay Jha Motorola

The solution? Jha suggested that in the future it could use the MotoBlur interface to scan apps and warn users if it detected that an app was using too much power or was in some way making the system work inefficiently. The system already collates data of how apps affect Motorola devices’ performance. A lot of people bemoan the presence of Motoblur, like HTC’s Sense or Sony Ericsson’s TouchWiz, but any one hoping it would disappear any time soon will be disappointed with Jha’s comments.

An open system like Android versus a closed system like iOS is a debate which is unlikely to be decided any time soon, but for all the benefits of one there are also drawbacks. However if Android wants to continue to gain market share, you would have to think that Google will have to introduce some more quality control checks for apps entering the Android Market.

MrGodfrey

June 3, 2011, 7:17 pm

Breaking news! CEO says high return rate not his fault; someone else to blame! :P

But seriously, this kind of whining is self-defeating. I think it's fair to say that Apple are pretty damn good at creating a closed system. Do you honestly think that turning Android into another closed system and taking on Apple at their own game is a good idea? Android needs improvement; it doesn't need to be turned into a poor man's iOS.

WyWyWyWy

June 3, 2011, 9:33 pm

"For power consumption and CPU use, those apps are not tested. We're beginning to understand the impact that has,"

I think he means MotoBlur!!

Behnam

June 3, 2011, 10:10 pm

Lol what a douchebag blaming Android for the high return rate, i'd say let Motorola stop using Android and this idiot Sanjay Jha will see Motorola's sales take a dive.

PS Touchwiz is only used by Samsung if im not mistaken, not sony?

Al

June 4, 2011, 12:33 am

Surely he meant 70% of the Android handsets returned - if Motorola is getting 70% of its Android handsets back period it would have gone out of business by now. No company can survive a return rate like that.

It's ironic that A - he reckons MotoBlur is the answer, I'd suggest MotoBlur is the reason so people don't like M's Android phones. As an overlay it's slow, hungry and frankly just plain crap and B - without Android Motorola would probably no longer exist.

Judderman 1

June 4, 2011, 2:13 am

I agree and at the end of the day this a bad craftsman blaming his tools....cant say i have had to return my android phone once in the last 2 years....but then again I haven't owned a Motorola either!

Ataripower

June 5, 2011, 12:11 am

Motorola are a disgrace. I bought the Xoom 3G and while Motorola are supporting the US version with the latest Android updates, they are ignoring European users completely without explanation. I am livid and will never buy a Moto product again..... that's why your sales are suffering!! Rant over for now

PGrGr

June 6, 2011, 1:23 pm

What a load of BS. I download and try out loads of different apps all the time (on a non-Motorola Android phone) and the rebooting thing hardly ever happens. It DOES happen, just very rarely. So yes, there are a few badly coded apps out there, but you know what? Android is clever enough that it knows when it needs to reboot itself to put things right. Calling for the market to be policed is just way out of proportion.

IMO, the fact that Android reboots itself if it encounters a fatal problem, and things carry on as they were is if anything, a tribute to the OS!

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