Up to 70 percent of Motorola devices are returned because of poor application performance according to the company’s head man.
CEO Sanjay Jha told attendees at the Bank of America Merrill Lynch global technology conference yesterday that he believed the open nature of the Android Market allowed for application to be made available which were not up to scratch and, as a result, frustrated Motorola users are returning their devices. "For power consumption and CPU use, those apps are not tested. We're beginning to understand the impact that has," Jha said. Google allows developers to upload their applications to the Android Market with little or no quality testing carried out. Google only check to ensure that no malicious code is included in the apps and that’s about it. It is not uncommon for Android apps to quit unexpectedly and for phones to reboot randomly reboot as a result of a problem with the applications.
The solution? Jha suggested that in the future it could use the MotoBlur interface to scan apps and warn users if it detected that an app was using too much power or was in some way making the system work inefficiently. The system already collates data of how apps affect Motorola devices’ performance. A lot of people bemoan the presence of Motoblur, like HTC’s Sense or Sony Ericsson’s TouchWiz, but any one hoping it would disappear any time soon will be disappointed with Jha’s comments.
An open system like Android versus a closed system like iOS is a debate which is unlikely to be decided any time soon, but for all the benefits of one there are also drawbacks. However if Android wants to continue to gain market share, you would have to think that Google will have to introduce some more quality control checks for apps entering the Android Market.