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7 common iOS 10 problems – and how to quickly fix them

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iOS 10 Problems

iOS 10 problems and fixes: Our guide explains how to quickly fix some of the most common iOS 10 problems, annoyances, glitches and bugs, including how to maximise storage, overcome the notorious bricking issue, and speed up your download. Here's what you need to know.

iOS 10 is here and it's another strong update from Apple, one which adds some seriously useful new features and refines a number of old favourites.

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While the latest iteration of the iPhone, iPad and iPod operating system looks like living up to Apple's boast that it has developed its best mobile OS ever, it still has its share of flaws – just like all new software.

That's why we've put together this list of common iOS 10 problems and how to fix them, to ensure you get the most out of what is a very impressive operating system and your shiny new iPhone 7, if that's also part of the equation.

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1) Why can't I download iOS 10?

Before anything else, you need to make sure your device is actually compatible with the latest version of iOS. Here's a list of all 17 compatible devices capable of running iOS 10.

iPhones

  • iPhone 6S
  • iPhone 6S Plus
  • iPhone 6
  • iPhone 6 Plus
  • iPhone SE
  • iPhone 5S
  • iPhone 5C
  • iPhone 5

iPads

  • iPad Pro (12.9-inch)
  • iPad Pro (9.7-inch)
  • iPad Air 2
  • iPad Air
  • iPad (4th generation)
  • iPad Mini 4
  • iPad Mini 3
  • iPad Mini 2

iPods

  • iPod Touch (6th generation)

Unfortunately, if you've got an iPhone 4S, iPad 3, iPad 2 or iPad Mini 1, you're fresh out of luck.

WATCH: iOS 10 tips and tricks

2) iOS 10 bricked my iPhone!

The launch of iOS 10 was somewhat marred by widespread reports of the OS bricking various devices when users tried to install the OTA update – accepting the update caused phones and tablets to enter the dreaded 'connect to iTunes' screen.

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ios 10 9

Apple has since responded to the problem in a statement to Recode in which it says the issue has been handled:

"We experienced a brief issue with the software update process, affecting a small number of users during the first hour of availability ... The problem was quickly resolved and we apologize to those customers. Anyone who was affected should connect to iTunes to complete the update or contact AppleCare for help."

However, if you're still experiencing problems, or encounter similar issues in the future, here's what to do:

1. Connect your iPhone or iPad to a Windows PC or Mac with the latest version of iTunes that supports iOS 10

2. Open iTunes

3. Press and hold the Sleep and Home buttons on the iPhone or iPad until the Recovery Mode screen appears

4. Check iTunes for a prompt to either update or restore the device

5. Select Update

6. Wait for the phone or tablet to update and continue setup on the device

If this process doesn't work, you may need to take your device into an Apple Store or contact the company's customer support.

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3) iOS 10 is draining my battery

Until iOS 10.1 comes around, you'll likely experience some issues with battery drain. If so, there are a few things you can do to maximise your battery life.

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iOS 10

The obvious quick fix for conserving charge is to turn you screen brightness down. Having the brightness turned up will kill battery life quicker than anything else, so keep a check on the brightness slider.

You should also make sure you turn Wi-Fi on when you can easily connect to a Wi-Fi network, and turn off cellular data. If you're out and about, turn the Wi-Fi off and just use cellular data to conserve some battery life. All of this can be done from the Control Centre, which is accessed by swiping up from the bottom of your screen.

It's also advisable to turn off Background App Refresh by going to Settings > General > Background App Refresh. This will give you the option to stop specific apps updating in the background, saving you a load of battery life in the process.

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iOS 10

And if you want to see which of those apps is draining your phone's cell the most, head over to Settings > Battery to see a list of the biggest offenders.

Finally, you can try turning off fitness tracking by going to Settings > Privacy > Motion & Fitness. If you don't want to track your fitness, this can be a great way of conserving that precious battery life – especially if you've got an Apple Watch, which does all the tracking for you anyway.

4) Bluetooth and Wi-Fi aren't working in iOS 10

You can bet there'll be a few problems with wireless technology and iOS 10, at least at first. Whether it's Wi-Fi or Bluetooth, Apple's OS usually has the odd problem when it first launches.

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iOS 10

If you're having trouble with either, just go to Settings > General > Reset > Reset Network Settings. This should reset all your wireless connections to default settings without deleting your data.

5) My device is overheating now I've got iOS 10

When you first download and install iOS 10, it'll continue updating apps in the background. This means your phone or tablet may heat up more than usual when you charge it. However, this should only be a temporary problem, and once all the apps have been updated, you should notice the device return to normal temperatures during charging.

If you're still having problems, you might consider trying a hard reset or turning off auto-sending of diagnostic and usage data by going to Settings > Privacy > Diagnostics & Usage.

If none of that works, it might be time to visit the Apple Store or contact Apple customer support.

6) iOS 10 is running slower than iOS 9

You may find that iOS 10 runs slower than iOS 9, in which case the problem could be down to a variety of things. Firstly, as with the overheating-during-charging issue, you'll find that the operating system speeds up the longer you leave it. That's because iOS 10 re-indexes everything and optimises apps to work with the new software in the background after you've installed it. Once it's finished – the process should take a few hours – things should speed up.

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iOS 10 3

But if, after leaving the phone overnight, you're still unhappy with the OS's performance, you can try a few other things.

Firstly, try turning on Reduce Motion by going to Settings > General > Accessibility > Reduce Motion. This essentially turns off all the special motion effects, making the OS run smoother. Similarly, turning on Reduce Transparency should make things run a bit slicker. Access this in Settings > General > Accessibility > Increase Contrast. From there, turn the Reduce Transparency setting on.

You can also try turning off Background App Refresh, which is detailed in the Battery section of this article.

Freeing up storage space is a good way to ensure the OS runs smoothly, too. Try deleting old files and photos, and ensuring you have at least 1GB of free space on your phone's memory. If you've got a 16GB iPhone, we feel for you.

If all else fails, give the old 'turn it off and on' trick a try, before resorting to a system restore or factory reset. Otherwise it's a case of contacting Apple.

7) iOS 10 is taking forever to download

Finally, you might find iOS 10 is taking a while to download. If you're struggling to get the new OS downloaded, try the usual fixes first – the most obvious of which is to switch from cellular to Wi-Fi if you're trying to download the new software over a data connection.

Alternatively, it might be better to connect your iPhone or iPad to iTunes and download the update that way.

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WATCH: iOS 10 hands-on

Got any other tips or suggestions? Let us know in the comments.

Isaac Blackburn

September 15, 2016, 8:03 am

I usually wait for the *.1 version of the software to come out before updating to a new major IOS release. That way the bugs from the main version are ironed out.

Alessandro Molinari

September 15, 2016, 9:20 am

I add another problem: it is impossible to mark all the emails and trash them

Dorian Moises Mattar

September 15, 2016, 1:49 pm

My install worked fine, except my transparencies are grayed out. The interface looks like crap.

Colleen Fleming

September 16, 2016, 9:58 am

I can't login to a trusted website that use constantly to check my work schedule. This iOS 10 messed with my user name and password setting. I had NO issue prior to the iOS 10 was installed.

Ernest Rider

September 17, 2016, 2:35 am

ios 9.3.5 killed iphone 5 bluetooth and ios 10 did not fix. Apple support cannot fix.

Erik Sørensen

September 17, 2016, 7:27 am

Iphone will not connect to Itunes with IOS 10. This is just bad. Apple needs to stop the IOS 10 update until major problems have been solved. IOS 10 is even worse than Windows 10.

Bryan Mills

September 17, 2016, 2:32 pm

My next phone will be a $10 flip phone. The prices of these things have gotten outrageous and I have other things to pay for besides Apple's scientology-like starship headquarters.

Phantomz

September 18, 2016, 12:22 pm

true dat

Fred Handy

September 19, 2016, 6:53 pm

Made the mistake of updating iPhone 6 16GB to IOS 10. Deleting files & apps but still struggling for free memory; left several hours in case of background updates then restarted several times. If this persists, then back to 9 tomorrow morning.

RICHARD E.

September 19, 2016, 9:27 pm

It is written above «... another quality update...» QUALITY ? You mean a DISASTER UPDATE!!! My email on Microsoft Exchange Server don't work anymore. No more contacts from my server, no meeting in my calendar, no email. NOTHING! When I called Apple, they made me feel like coming from March or Jupiter... Only after I talked with a supervisor, he said, YES Microsoft Exchange server don't work Under iOS 10, and no way to come back to iOS 9... Well, just wait until next patch or call Microsoft! This is what we name «service». How to spell it : S - H - I - T. Can I afford not working until a patch come in ?? My trust on Apple just went down the WC.

mester xtx

September 19, 2016, 10:33 pm

iPad Air 2 have a print screen bug,now the silece leaves the sound of the câmera and the print

Katlynne Grace

September 20, 2016, 5:41 am

Updated my 5s iPhone and it is so hot that it almost burns my hand, my Touch ID stopped working, it doesn't charge, maybe 1% every 10 minutes and it goes down when I use it, the battery just drains (within an hour it's practically dead). I took it to the Apple Store and the restored it saying the only thing wrong that they detected was the touch screen, once I got home, it didn't fix it, and the other glitches such as hearing music play and text messages come in, but the screen won't let Iighy up with I press the home button) it started the second I downloaded it And now it doesn't work.... it sucks because I honestly can't afford a new phone...

Manish Rawat

September 21, 2016, 7:44 am

really very disappointed with IOS 10. I updated my 5s iPhone on 14 September, since then I have been facing too much problems like its consuming battery very fast, touch id does not work, iphone is being hanged. I restored my iphone twice but there is still the same problem. Kindly advise me, how to fix it up..

Apple Macbook

September 21, 2016, 8:16 am

I have blue screen within 1-2 seconds on my iPhone 5S and iPhone 6 while doing force restart,then my phone boots like it should and works without any problems. Previous versions of iOS didn't have this bug. What's the problem?

RiRi

September 22, 2016, 8:11 pm

I updated to IOS 10 and have had problems with Touch ID and my passcode on/off and enable data selections are grayed out. Anyone else have that problem?

mr rb francis

September 23, 2016, 4:00 pm

i avoided ios 10 and downloaded ios 10-01 via my laptop and itunes...no problems at all

Gabor Radics

September 29, 2016, 5:33 am

Why doesn't work the print screen (wake+ main) under ios10???????????
There is no possibility in General.....Main button for switching the old method for login.

?????

Scienide

October 3, 2016, 9:22 am

awesome...

so my device cant be update...

not going to buy new device to get broken iOS 10 then

Kickor

October 13, 2016, 4:34 pm

iPhone 5S 10.0.2 blacked out my camera & all apps that use it & flashlight no longer works.

Tremolo Joe

October 16, 2016, 12:26 am

10.0.2 is an absolute joke, following the update I can't connect to any wifi it just says the password is incorrect wen it isn't , over used all my mobile data trying to find a solution having tried 5 or 6 supposed solutions I finally bit the bullet n reset the phone and guess what it still has the problem! I use a mobile dongle so I can't connect to my internet using USB so my phone is useless for 90% of the things I bought it for. If I can't sort it in the next day or so I'm selling the piece of crap n getting something that isn't apple.... if anyone's encountered this problem and fixed it I'd be much obliged if u told me how. As for now this iPhone will undoubtedly be my last. iOS 10.0.2 is an f'ing disgrace

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