Home / News / Mobile App News / iCloud Music Library bug is raining on Apple Music’s parade

iCloud Music Library bug is raining on Apple Music’s parade

by

Apple Music

The launch of Apple Music and Beats 1 went as well as could have been expected on Tuesday, but an iCloud bug widely reported on Wednesday is spoiling the party for some.

The problem relates to a new feature called iCloud Music Library, which is a rebranded version of ithe library-liberating Tunes Match feature that is now bundled in with Apple Music subscriptions.

According to multiple reports, many users who’re switching on iCloud Music Library in iOS 8.4 and iTunes 12.2 are none-too-pleased by the results

The feature is reportedly deleting content from libraries, jumbling up cover art, duplicating listings, randomising content, messing with metadata and removing playlists from the apps.

So, to sum up, it's wreaking absolute havoc on carefully curated iTunes libraries.

Conversely it also seems to be restoring content users have previously deleted from iTunes Match.

Related: Beats 1: What we thought of Radio Apple's first 12 hours

In a lengthy thread on the Apple Support forums, a poster identified by his username as Scott B Silverman explained: “I'm having the same issue and am incredibly frustrated. Literally years worth of work – collecting music, creating playlists, tweaking metadata, downloading album art and more.

“After "upgrading" to iTunes 12.2 my library is now showing 2 or 3 copies of some songs/albums, my playlists have been gutted, some track metadata has been changed to be incorrect, and old albums that I deleted from iTunes Match have suddenly reappeared in my library as "in the Cloud." What a disaster.”

No word yet on whether Apple is working on a solution, but there are some workarounds currently floating around on the support forums.

One method in particular advises users to retrieve an old iTunes library from a backup, while another less attractive option involves ditching the iTunes Library completely and just re-adding everything (that's available) via Apple Music.

Prem Desai

July 2, 2015, 3:26 pm

iTunes is one of the crappiest bits of software to exist on this planet. It has ALWAYS messed up metadata, cover art, etc. there has never been any integrity between its database and your music.

What users are probably seeing is their music as it currently is - after being corrupted by previous versions of iTunes.

Either that, or the iTunes developers have really surpassed themselves and made the issue even bigger ...!!

Sam Proud

August 7, 2015, 9:49 am

I too have had this problem, and Apple's recent update/fix didn't work. In short it is a real mess by Apple, and it's not OK to screw up so many users iTunes Libraries.

I think we should make Apple pay attention to this. Please sign this petition, and spread the word.

https://www.change.org/p/tim-c...

comments powered by Disqus