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iTunes 8.2.1 Kills 'Bugs' Such As Palm Pre Sync

Gordon Kelly


iTunes 8.2.1 Kills 'Bugs' Such As Palm Pre Sync

Well that didn't last long...

Apple has rolled out iTunes 8.2.1 with the seemingly innocuous message: "iTunes 8.2.1 provides a number of important bug fixes and addresses an issue with verification of Apple devices."

The key line part here is addresses an issue with verification of Apple device and by "issue" it means: kills synchronisation with the Palm Pre. This had been a major, though controversial, attraction of the handset since it mimicked an iPod to enable direct syncing of content.

Apple had long played coy over what it planned to do about this, but I doubt anyone was really in any question. That said, whether this a) starts a cat and mouse game between Apple and Palm or b) starts off that old argument over whether iTunes should be open to third party devices has yet to be seen. Curiously though iTunes 8.2.1 still works with BlackBerry Media Sync. Hmmmn.

As for the update itself, like the .1 suggests there is little more than bug fixes going on elsewhere so the primary motivation behind the release is clear. Palm Pre owners, I'm sure you didn't want stinky old iTunes synchronisation anyway, did you...?




July 16, 2009, 5:37 pm

I wonder if they've resolved the issue where when iTunes is downloading 2-3 Podcasts it becomes almost totally non-responsive.


July 16, 2009, 6:07 pm

Good riddance to the Pre users.


July 16, 2009, 6:12 pm

this is exactly the sort of thing which annoys me about apple. if MS did this there'd be an outcry. saying that i can't stand the bloatware that is itunes myself and use songbird to sync my ipod.


July 16, 2009, 6:12 pm

Only one way to find out. I haven't noticed that problem, but I do find it snappier switching between Library categories.


July 16, 2009, 6:19 pm

So petty removing Pre access. Makes no sense to me, why restrict your market? Anyway, I dropped itunes years ago...


July 16, 2009, 6:49 pm

@Bagpuss - I've been holding out for iTunes to fix issues like that for ages. At the top of my list is why iTunes only renders album covers once they're on the screen (rather than rendering ahead of time off the screen) so if you're scrolling through your library by grid view it's slow and jerky.

Overall, the user experience of iTunes is a bit slow...


July 16, 2009, 7:21 pm

@ ravmania Totally agree. But then who chooses to uses iTunes over the many other better solutions.


July 16, 2009, 7:25 pm

take note EU, THIS is anti-competitive behaviour! Including a browser that you made with an OS you made while allowing anyone to install ANY other company's browser of their choosing is NOT anti-competitive when contrasted by "fixing" a media suite you make to only work with hardware you make and not allow another company's hardware to work.

And while we're at it, why haven't Apple been stung/classes as a monopoly on Macintosh machines in the same way that Microsoft has been classed a monopoly on PCs. Surely by Apple's own admission a Mac is not a PC (or those "I'm a Mac" adverts wouldn't make sense) and so can't be classed as a minority producer



July 16, 2009, 8:12 pm

Apple things for Apple people :D Yep, it's very 'my way or the highway', but you wont catch me crying for the Pre users - with Apple you get the biggest benefits by embracing the whole concept. If you just want to pick and choose the bits you want, great, but Apple wont help you and, if they think their competitors are taking advantage of them, they'll actively declare war.

And who can blame them, the Pre is practically a Chinese iPhone knock-off :D Well, ok, it's a bit more than that, but still.


July 16, 2009, 8:30 pm

CptKirk: On the contrary, good riddance to iTunes. Now Pre users have to find alternatives, they can see what proper software looks like.


July 16, 2009, 8:54 pm

Media Monkey syncs to both devices and is a great alternative.


July 16, 2009, 8:59 pm

@ChaosDefinesOrder - good point. It's at least 5 minutes since the EU fined some company. They must be quaking in their boots wondering how to keep topping up their slush fund.

Remind me again, exactly how much of the millions they've extracted from companies in fines has actually been distributed back to those who were supposedly wronged?


July 16, 2009, 9:08 pm

Why can't apple release a patch for itunes, instead of having to download another 80mb of the same program i downloaded only months before hand.



July 16, 2009, 10:45 pm

I think this is fair enough, after all everyone else pays to license software, like Apple did with activesync so they could support Exchange on the iPhone. Part of the appeal of an ipod is the whole experience, I'm not sure Palm deserve to just get it for free.

That said, I hope the Pre does well, WebOS certainly looks impressive.


July 16, 2009, 11:59 pm


Fair point but it's not like Apple actually has a licensing scheme for it.


July 17, 2009, 12:30 am

iTunes: Great on my Macbook, a monstrosity on my Quad Core Vista machine. Unfortunately it's the Quad Core that holds the music library.


July 17, 2009, 4:36 am

@scotw: That's only a valid argument is Apple allow other devices to use iTunes with a fee. Remember that the iPod requires iTunes but iTunes doesn't require and iPod. It's quite conceivable someone would use it to buy and/or manage multimedia without having an iPod - especially as it's bundled with all of Apple's PCs.


July 17, 2009, 1:01 pm

tried out itunes on a bootcamped whitebook. under mac os, it's as smooth as you like with the visualisations, and the album arts. throw it into windows mode, and it's as slow as hell doing anything.

funny thing is you don't see microsoft castrating the performance of microsoft office, and back in the days windows media player and internet explorer ran just fine.


July 17, 2009, 5:00 pm

iTunes is like xBox live in a way. Everybody on the interwebs applauds xBox live over it's superiority over PSN, but they fail to give any reason... It, apparently, just *is* better, and that's that, so there.

Likewise, so many people berate iTunes and try to convert people to whatever unheard of software they use, but generally fail to give decent reason.

I have iTunes running on a MacMini that runs 24/7 working as our audio/video media server, has over 30Gb of music, mostly with artwork, probably 10Gb of video files at any one time, and it's an absolute joy to use. Search is instant, whatever I'm looking for, if you zoom through cover flow it takes a mere fraction of a second for the artwork to display... The mix of Genius, iTunes DJ, and the Remote app for the iPhone has changed the way music is listened to in my flat! I don't have a complaint about it.

Regarding the article at hand. Like others here, I think Apple are missing a trick by not licensing iTunes use to other companies, they clealy have their reasons though as they do with a lot a apparently illogical choices. iTunes is Apple's software developed to be part of the iPod ecosystem. Damn right they should be able to stop other people writting hacks to get their hardware syncing with it!

It's not anti competitive. If Epson released a new printer with software which was nothing more than a hack to allow the printer to work with HP's printing suite, would people rant and rave that HP were anti-competitive by stopping this?

Palm were lazy, and they somehow, somewhere along the long, must have thought they would get away with it. Tough.


July 17, 2009, 7:10 pm


Damn, sorry, couldn't resist.


July 17, 2009, 7:57 pm

In my many comments on this site, I've never denied that, DrDark. Unlike most though I do try to ensure that logic and reason persist throughout.

Should I assume that's the only counter you have to my comments ;-)


July 17, 2009, 8:52 pm

@Cub: So how would you suggest someone who's just bought a Pre gets their iTunes playlists onto it?


July 17, 2009, 9:51 pm

@Cub: The printer analogy is completely redundant. I may have potentially spent £100s on music in iTunes why on earth *shouldn't* I be able to access it from whatever device I choose - don't forget people may have built up a large iTunes library without ever owning an iPod. What Apple are basically trying to do is force you to buy an iPod since you already have iTunes - this is practically the dictionary definition of anti-competitive practice.


July 17, 2009, 10:41 pm

@Cub - I agree with most of your comments, but my point about the jerky scrolling it true. I've had a long running thread on Apple forums about this (I originally thought it was my machine that was getting unstable) which is why I know the artwork is only rendered once it is first on screen.

The reason you don't experience this problem is because yours is always on and so the artwork is still in current RAM. Try closing down; re-launch Mac-Mini then iTunes and scroll by album grid view. Until you've scrolled through the whole lot they will only render as they come on screen.

Anyway, that said I absolutely support the fact that Apple products and apps tend to be the best on the market - I just sometimes get frustrated if I compare them to how good they could be with some sensible and easy tweaking.


July 20, 2009, 1:31 pm

@Xiphias - Those poor people were lied to by Palm. If I had just purchased a new Nokia phone I wouldn't be able to do it either, Nokia owners aren't up in arms here though! Being a user of iTunes, I know that the only devices I can sync to are iPods/iPhones.

@Joe - Hold on, I've purchased a number of tracks from the iTunes Store in the past, this is pre-iPhone days, and I managed to get them on my old Sony Ericsson with very little trouble. You can't not do anything that Apple said you could do (I hope that makes sense), in effect - Apple haven't lied about anything or hidden anything from you.

Yes, they have a closed ecosystem where everything works marvellously together - that's half the appeal of the product and why so many people become part of it. You can call me a fanboy (I won't deny it!) but millions, and millions of people can't be wrong...

@Dan - Fair point, we can all only speak from personal experience. It gets restarted every couple of weeks, I did this over the weekend as a test, and while there was a delay as I scrolled through, it certainly didn't interfere of irritate in the slightest.

Everything could always be better, everyone has things they don't agree with or things they would do differently. If you don't like iTunes, or the iPod, or even Apple as a company, then don't buy their products!

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