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iPhone Alarms Fail to Ring

David Gilbert

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iPhone Alarms Fail to Ring

Angry bosses, frazzled commuters and widespread confusion were commonplace this morning. The reason wasn’t another tube strike. It was a problem with the iPhone’s alarm system which saw thousands of people wake up an hour late this morning.

Clocks went back across Europe on Saturday night/Sunday morning due to Daylights Saving Time (DST) reverting back to Standard Time. All iPhones would have updated the time automatically. However due to a glitch in the alarm, it remained locked to Daylight Savings Time while the rest of us are now on Standard Time. All alarms set prior to Saturday would have been affected by the problem.

The issue was first noticed in Australia a few weeks ago, when they switched from DST. A website in Oz reported that Apple was aware of the problem and had promised a patch to fix the bug - however this never appeared.

Users across the pond in the United States will face similar problems when they change from DST on November 7, though Steve Jobs and Co. could well be forced to issue a software fix prior to then - or could even release the iOS4.2 update in the coming days.

The problem was posted on a lot of Twitter accounts this morning by stressed commuters, running late for work. Either way, those of us in the UK will have to continue setting our alarms an hour early just so we won't find ourselves running for the bus or once again having to blame our iPhones for being late for work.

Update: It is only repeat alarms that are broken so if you set a new alarm each night it should still go off at the right time.

Neil Richardson

November 1, 2010, 4:19 pm

If the alarm was still on DST would people not have woken up an hour early? As in the Alarm thinks it's 7am while the actual time is 6am?

Keithe6e

November 1, 2010, 4:32 pm

Surely this would have been people going to work on Sunday, because by Monday you would have set the Alarm on Sunday when the clocks had already changed.

Chocoa

November 1, 2010, 4:37 pm

Sorry, but this made me laugh - as we become more and more dependent upon technology it bites us on the ass as a reminder.


My alarm clock has one of the those old fangled springs and whilst it needed hand adjustment for GMT, it did wake me up on time!

DanielNB

November 1, 2010, 5:20 pm

Ah good to hear I wasn't the only one then. I'm trying to find a reason, no matter how tenuous, to justify getting the new HTC Desire HD so this is one more motive.

Tim Sutton

November 1, 2010, 5:41 pm

Hang on. Surely if the clock was supposed to go back an hour automatically and didn't, the alarm would go off an hour early as far as the rest of the world was concerned?





Unless the iPhone treats alarms and the clock separately and the alarm is automatically moved back an hour before the clock is moved back an hour but after the alarm was moved back an hour the clock wasn't moved back an hour and now my head hurts.





My Galaxy went one better. I changed the time back an hour myself in the evening, and specifically told it not to also do it automatically. But it did.

Luan Bach

November 1, 2010, 6:00 pm

@Keith, not if you do what I do and have a repeating alarm for Workdays.

xbrumster

November 1, 2010, 6:09 pm

lol.. I woke up and killed it before my alarm had a chance to ring.

baller86

November 1, 2010, 6:12 pm

@ShiverinEskimo, the phones clock would say 6 nut the alarm is still set for 7, so you wake up an hour late

DrDark

November 1, 2010, 6:44 pm

#iPhoneAlarmGate

Keithe6e

November 1, 2010, 7:33 pm

@DanielNB: to justify getting the new HTC Desire HD so this is one more motive.





Yes, because Android has never had any bugs, ever, never. oh, hang on a minute.!!

LetsGo

November 1, 2010, 8:24 pm

@Keith Yes, because Android has never had any bugs, ever, never. oh, hang on a minute.!!





Of course it has bugs, but at least everyone is allowed to download the source and have a peek.





If this was the case with IOS the excellent developer's that made IOS a great


platform might have alerted apple long ago.





Open Platform > Closed Platform.

Guye0a

November 1, 2010, 8:37 pm

Typical Apple user - blame the tools!!!!

FutureAlien

November 1, 2010, 8:53 pm

This is just the latest proof that all-in-one gadgets (including all "smartphones", not just Apple's) are inherently inferior at fulfilling at least one of their multiple roles.





For waking up, use an alarm clock. It has been designed from the ground up to offer waking-you-up functionality. It has been tested as such. If for some reason it fails to wake you up, it will most probably be your own fault for not setting it properly. On the other hand, if you trust your awakening to a gadget that has alarm clock functionality as a bonus, you take your risks. That's not even mentioning the possibility of the phone running out of battery in the middle of the night...

Keithe6e

November 1, 2010, 9:31 pm

@Guy: The blame is on Apple, don't talk wet. Nobody is saying any different.

jacko

November 1, 2010, 9:44 pm

@FutureAlien : But most of the time, it's great to have an all in one device, I don't want to have to carry an alarm clock, an mp3 player, a web browser, a phone and whatever other tasks the smart phones perform.





At home, I don't know about other people, but my phone is docked and plays my favourite 'tune' to wake me up. So no chance of the battery going! In fact, you'll need to have it on charge most nights, so the battery gets charged for the next day anyway. And in this case the battery is obviously the least of your troubles! :)





Hopefully Apple will fix this *soon*, they don't want to annoy their American market too!

Keithe6e

November 1, 2010, 10:35 pm

@LetsGo: Of course it has bugs, but at least everyone is allowed to download the source and have a peek.





Yes, that's right. What happens is that thousands of software developers have downloaded the Android source, and right now are there reading it, having such fun. So what happens is Mr Android source snooper notices that the Alarm clock code doesn't take into account Daylight saving. Anyway back on planet Earth the reality is of course a lot different.

Martin Daler

November 1, 2010, 11:00 pm

For what it is worth, The Roberts 83i Internet Radio also fails to update from BST to GMT. Potentially a better excuse since it serves duty as a bedside alarm-clock radio. But like the OP says, surely if the clock failed to back one hour it would be one hour ahead - you would be getting up early?

A Scotland

November 1, 2010, 11:01 pm

@all: The glitch is not that it goes off at the wrong time, the glitch is that it doesn't go off at all. It happened to me but my body clock didn't let me down so woke up on time anyway.

LetsGo

November 2, 2010, 12:18 am

@Keith Yes, that's right. What happens is that thousands of software developers have downloaded the Android source, and right now are there reading it, having such fun. So what happens is Mr Android source snooper notices that the Alarm clock code doesn't take into account Daylight saving.








It only takes one Developer to find a bug and report it.


http://source.android.com/sour...





And I think there are probably thousands of eyes on the code. Engineers from Samsung, LG, HTC, Motorola, Acer, Viewsonic, Sony... All the Telcos & XDA guys.

Guye0a

November 2, 2010, 12:53 am

@ Keith - clearly you fail to see the irony here!!

BloodyMary

November 2, 2010, 12:54 am

My Samsung i8910 has of late stopped playing the message tones in the Fring app. Obviously this is quite stressful as I'm not alerted to a new message. Can you publish a whole story on that?

Keithe6e

November 2, 2010, 1:11 am

@LetsGo: And I think there are probably thousands of eyes on the code.





Why would LG, Samsung, HTC, Motorola, Acer, Viewsonic, Sony, Telcos.. blah blah. be looking at the Alarm clock source. Go on, enlighten me. Just a hunch I would think HTC/Samsung etc will be looking at implementing the Drivers, just a hunch like, you knows..





Unfortunately, a lot of times bugs like this are not picked up until they hit the wild, what matters the most though is how fast the get fixed and published, unfortunately as most Android user already know updates are not one of it's strong points.

DanielNB

November 2, 2010, 1:19 am

@Keith, I don't think you read my post carefully enough. I was self-deprecating when I admitted to needing just a tenuous reason to indulge in the purchase of shiny, new gadgetry.

Keithe6e

November 2, 2010, 1:49 am

@Guy: Keith - clearly you fail to see the irony here!!





Yes.

ILoveGagdets

November 2, 2010, 2:18 am

"It just works" ;)

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