Google wants to train its customers how to use its apps, and it’s acquired a company to help it do so.
The internet giant has announced the purchase of Synergyse, which is a company that provides interactive training services for Google Apps for Work.
Google describes Synergyse has having built a virtual coach directly inside of the Google Apps interface. This is acheived through a number of modules, each containing text and vocal training options that talk you through each Google app.
Appropriately enough, the Toronto-based company is made up of former Google staff, and its training software is built on Google’s Cloud Platform. This one should be seamless.
Now that Google has acquired Synergyse, it will make Synergyse Training for Google Apps available for free to all its customers. You can download the Synergyse Chrome extension for free now.
You might think that Google’s apps are pretty self-explanatory, but there seems to be some call for this kind of thing – particularly in the business world. Synergyse says that it has trained over four million people in 3,000 organisations to date.
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It also claims that companies who use its services have 35 percent higher adoption rates on average.
Google claims that it will integrate Synergyse fully into its products later in the year.
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Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.
Professional conduct
We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.
