Home / News / Mobile Phone News / Galaxy Note 7 saga could still get way worse for Samsung

Galaxy Note 7 saga could still get way worse for Samsung

by

Note 7 charred

The Samsung Galaxy Note 7 could be in line for another calamitous recall, following reports of a replacement handset spontaneously combusting on a plane.

Samsung has been desperately scrambling to replace up to 2.5 million handsets with faulty batteries.

However, earlier this week a Note 7 owner claimed his new and supposedly-safe handset began smoking in his pocket while boarding a Southwest Airlines jet.

The Note 7 in question even had the black sticker on the box Samsung uses to identify safe handsets.

If this proves to be the case, Samsung may have no choice but to make a second and potentially permanent recall, according to a former director of the Consumer Product Safety Commission in the US.

Pamela Gilbert told Bloomberg: "If it's the fixed phone and it started to smoke in his pocket, I'm going to guess there'll be another recall."

Related: Galaxy Note 7 vs Google Pixel XL

If this is the case, then it would be difficult to see Samsung attempting a third release of the handset before the end of the year.

It is, of course, possible that this was a freak coincidence coming at the worst possible time for Samsung.

Has your faith in Samsung been shaken by the recent episodes? Would you bother to get your handset replaced for a second time or just take the refund?

Share your thoughts below.

Galaxy Note 7 review

comments powered by Disqus