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Here’s the real reason Samsung recalled the Galaxy Note 7

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samsung galaxy note 7

Samsung’s Galaxy Note 7 recall has left us all a little confused. We know some of the phones explode, but why?

A new report reveals what really went wrong with the Galaxy Note 7 battery, finally explaining why user’s handsets have been spontaneously combusting. Bloomberg has obtained a previously unseen report written by Samsung that was submitted to South Korea’s technology standards agency on September 2, which details the issues with the Galaxy Note 7.

According to the report, Samsung’s “initial conclusion” is that an error in manufacturing put pressure on the plates within the battery cells. This pressure brought the positive and negative poles of the battery into contact, which triggered excessive heat. The build-up of heat then led to fires and, occasionally, explosions. However, Samsung did add that it needed to examine the phones in more detail to determine “the exact cause” of the problem for certain.

Galaxy Note 7

Samsung initiated a global recall of the new phone on September 2, the same day as this report was submitted. But Samsung has yet to publicly confirm the exact issues in the Galaxy Note 7 battery. The recall was launched after 35 separate incidents of Note 7 handsets overheating were logged with the company, 17 of which were on Samsung’s South Korean home turf.

According to a Bloomberg source, Samsung’s own battery division – Samsung SDI Co. – was the main battery supplier for the Galaxy Note 7. Thanks to the ongoing fiasco, Samsung’s stock market value fell by an incredible $22 billion in just two days. Around 2.5 million phones are estimated to have been shipped to customers and carriers before the recall was announced.

If you’re still keen to bag a Note 7 despite its fiery reputation, you’ll be able to pick up the first batch of phones with new batteries from September 19.

Related: Samsung Galaxy S8 release date

Watch: Samsung Galaxy Note 7 review

What would you like to see from the Galaxy Tab S3? Let us know in the comments.

toboev

September 14, 2016, 5:54 am

So is the error in the phone itself rather than the battery? The phone chassis has marginally too little room for the battery, so when the back of the phone is baked on the battery gets squeezed?

I'm sure the old style snap on flexible plastic backs were more forgiving of marginal tolerance errors. Ho hum.

CLSiburt

September 15, 2016, 10:18 pm

No. The battery cells are pressed together during the manufacturing process. It's got nothing to do with the tightness of the cover. No amount of flexibility in the back cover would have prevented this.

iFrank

September 22, 2016, 8:45 pm

I want one, £630 max tho.

iFrank

September 22, 2016, 8:59 pm

Removable/replacement batteries would probably be cheaper to fix and this little difficulty may not have arisen if they listened to their own customer base and not Apple's clients.

Karma justice.

Maybe we'll even get the headphone jack back where it should be on an Android device, I won't hold my breath though.

henry3dogg

October 19, 2016, 4:44 pm

£6.30p should do it.

And you'll probably get change.

About £6.24p change.

henry3dogg

October 19, 2016, 4:44 pm

"If you’re still keen to bag a Note 7 despite its fiery reputation, you’ll be able to pick up the first batch of phones with new batteries from September 19."

LOL

iFrank

October 20, 2016, 12:18 am

We should be so lucky, that's a reviewer's deal.
Apologies TR, all academic now.

Don Mega

October 30, 2016, 6:12 pm

those gta v videos with the samsung galaxy note 7 mod are hilarious. samsung trying to ban the satirical videos, which are a form of freedom of speech went a step too far. now they're hated for that attempt as well. their pr department people are certainly earning their salary.

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